Upstart reviews

3.7

53% would recommend to a friend

(389 total reviews)
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Dave Girouard

78% approve of CEO

44% positive business outlook

Upstart has an employee rating of 3.7 out of 5 stars, based on 389 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Upstart employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.6 stars).

Reviews by job title

389 reviews
5.0
May 23, 2023

Five Stars!

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Best company I have ever worked for, without a doubt!

Cons

Recent layoffs have left teams stretched.

3.0
May 20, 2023

It's okay

Recommend
CEO approval
Business Outlook

Pros

There is a nice wellness budget 1200 yearly, we also have 100 monthly tech budget added to our checks to pay for internet/tech stuff we want for work purposes. Fully remote all equipment is provided and the culture is fairly nice all of my managers have been really nice and supportive. The founders still work here and you can tell that they really care/believe in the mission which is to help regular/lower income people gain access to credit which is a really nice mission. The severance packages are also really good for those that were laid off.

Cons

There is an apparent lack of transparency and some confusion with job responsibilities and transitions. People were shuffled around a lot on a "temporary" basis without being given accurate job descriptions which turned out to be not temporary at all. If my position had been accurately described when offered I would not had taken it. My job has also been altered over time to the point where it's basically a sad call center job where we are just on the phone all day and I did not want or apply for a call center job. We have predictably been losing staff that have jot and likely will not be replaced.

Viewing 151 - 153 of 389 Reviews

Glassdoor has 426 Upstart reviews submitted anonymously by Upstart employees. Read employee reviews and ratings on Glassdoor to decide if Upstart is right for you.