Upstream USA reviews

4.1

75% would recommend to a friend

(48 total reviews)
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Mark Edwards

77% approve of CEO

71% positive business outlook

Upstream USA has an employee rating of 4.1 out of 5 stars, based on 48 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Upstream USA employee rating is 20% above average for employers within the Healthcare industry (3.4 stars).

Reviews by job title

48 reviews
3.0
Jan 22, 2026

Things to consider

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good pay for a non profit Benefits Mission driven Work from home Professional development stipend

Cons

Culture, layoffs, lack of transparency, top heavy management

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Upstream USA Response
1mo
Thank you for taking the time to share your experience! We're so glad to hear you value our mission-driven work, remote-first culture, competitive compensation, comprehensive benefits, and professional development opportunities. We appreciate hearing from both current and former employees, as these perspectives help us continue to learn and improve. We recognize that organizational change, including workforce reductions, can be difficult for everyone involved. Throughout these transitions, we have remained committed to communicating thoughtfully and transparently while making decisions that support our long-term mission and sustainability. We also understand that culture and communication can be experienced differently by each individual. We are continually working to foster an environment where employees feel informed, supported, and connected, and we value feedback that helps us strengthen that experience. We're committed to creating an environment where employees can do meaningful work, continue to grow professionally, and maintain a healthy work-life balance. We truly appreciate your feedback and thank you for being part of the Upstream community!
4.0
Mar 8, 2024

Good Benefits

Recommend
CEO approval
Business Outlook

Pros

Good People to work with

Cons

Need to work on decision making

5.0
May 24, 2023

Fabulous Passion and Purpose!

Recommend
CEO approval
Business Outlook

Pros

Everyone takes tremendous pride in the work they are doing. We also care a lot about each other. Who we are as people is seen, heard and valued. I can look across my team and larger department and see another human. A high respect and performance bar is present and that is very motivating.

Cons

This isn't exactly a con but with all the rapid change in our industry, Upstream needs to stay very on its toes and nimble. The mission is large as is the effort to support our mission. We have made strides here for sure but we need to continue to be careful to prioritize our wellbeing while in a highly service-oriented, ambitious work environment. It's a balance to strike.

Viewing 37 - 39 of 48 Reviews

Glassdoor has 51 Upstream USA reviews submitted anonymously by Upstream USA employees. Read employee reviews and ratings on Glassdoor to decide if Upstream USA is right for you.