UserTesting reviews

3.2

55% would recommend to a friend

(183 total reviews)
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Eric Johnson

61% approve of CEO

53% positive business outlook

Reviews by job title

183 reviews

Reviews about "Culture"

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4.0
Dec 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people, solid compensation, market leader in their space, virtual culture, Andy was very good as CEO.

Cons

Private Equity Thoma Bravo company took over a couple of years ago and squeezed a lot. Good for the PE company, not great for it's employees.

2.0
Oct 28, 2024
Recommend
CEO approval
Business Outlook

Pros

The company that hired me was a growing, high performing organization that had bult incredible strategic partnerships with customers. The team that was in place was a cohesive group that complimented each other and seemed to consistently be rowing in the same direction. Lots of camaraderie within and between teams, and incredible leaders- particularly the CRO and CEO.

Cons

The merger mangled culture and sent results tumbling. The company continues to fall short of its goals and the response has been to shrink the team, casting doubt and anxiety across the group. The pricing model has led to the services being commoditized. Partnership with customers is a relic of the past.

Viewing 34 - 36 of 183 Reviews

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