Is UserTesting a good company to work for as a Account Executive?

Account Executive professionals working at UserTesting have rated their employer with 2.9 out of 5 stars in 16 Glassdoor reviews. This is a lower than average score with the overall rating of UserTesting employees being 3.2 out of 5 stars. Search open Account Executive Jobs at UserTesting now and start preparing for your job interview by browsing frequently asked Account Executive interview questions at UserTesting .

Does UserTesting pay Account Executive employees well?

Account Executive professionals rate their compensation and benefits at UserTesting with 3.6 out of 5 stars based on 16 anonymously submitted employee reviews. This is equal to the company average rating for salary and benefits. Find out more about Account Executive salaries at UserTesting.

How happy are Account Executive professionals working at UserTesting?

50% of Account Executive employees at UserTesting would recommend their employer to a friend. This rating has increased by 359% in the past 12 months. Account Executive professionals have also rated UserTesting with a 3.3 rating for work-life-balance, 3.0 rating for diversity and inclusion, 2.8 rating for culture and values and 3.0 rating for career opportunities.

What are the top reviewed jobs at UserTesting?

Tester (67) , Sales (34) , Software Engineer (19) , Account Executive (16) , Senior Software Engineer (14) , User Experience Researcher (14) , Sales Development Representative (SDR) (12) , User Tester (12) , Customer Success Manager (10) , Account Manager (9) , Software Tester (9) , Business Development Representative (BDR) (8) , Product Manager (7) , SDR (7) , BDR (6)

What are the pros of working at UserTesting according to real employee reviews?

"Some of the people are great and very talented." ((in 87 reviews)); "Culture WAS great until the buyout" ((in 77 reviews)); "Great benefits such as:" ((in 36 reviews)); "good pay easy remote fixable time" ((in 27 reviews)); "Flexible, Work from Home, Straight Forward" ((in 23 reviews))

What are the cons of working at UserTesting according to real employee reviews?

"Management is poor and inexperienced" ((in 21 reviews)); "Horrible senior leadership/ lack of leadership." ((in 20 reviews)); "constant reorg and layoffs" ((in 16 reviews)); "Very fast growing scale up so inevitable there is a lot of change, not always the best communication and teething issues when changes are made." ((in 10 reviews)); "Upper management is not interested in any critical feedback." ((in 7 reviews))

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UserTesting Account Executive reviews

2.9

50% would recommend to a friend

(16 total reviews)

Eric Johnson

56% approve of CEO

50% positive business outlook

Ratings by category

3.6

Compensation and benefits

3.3

Work/Life balance

3.0

Diversity & inclusion

3.0

Senior management

3.0

Career opportunities

2.8

Culture & values

Account Executive employees have rated UserTesting with 2.9 out of 5 stars, based on 16 company reviews on Glassdoor. This indicates that most Account Executive professionals have an average working experience there. UserTesting is rated 25% below average by Account Executive professionals compared to other employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

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Reviews by job title

16 reviews

5.0

Jun 24, 2026

Great product and innovation with strong career growth

Account executive

Recommend

CEO approval

Business Outlook

Pros

Best-in-class product Constant innovation Amazing colleagues and collaboration Significant upside in career trajectory

Cons

Primarily remote with some smaller offices located in major cities.

5.0

Jun 22, 2026

Great place to work!!

Account executive

Recommend

CEO approval

Business Outlook

Pros

Supportive team both immediate and cross-org, great management, flexible PTO

Cons

Nothing specific to the org. With any sales role, there will be stresses, and that's no different here. It makes all the difference to have a great system to help you through those challenges

1.0

Jun 9, 2026

Product quality remains strong, but UK sales team lacks leadership and support

Account executive

Recommend

CEO approval

Business Outlook

Pros

Product is still quite good, altogh its been left behind

Cons

Happy, comfortable people sell and make great partners, there arnt any of them in the UK sales team

Viewing 1 - 3 of 16 Reviews

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UserTesting Account Executive reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great product and innovation with strong career growth

Great place to work!!

Product quality remains strong, but UK sales team lacks leadership and support

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