Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      UserTesting

      Engaged Employer

      UserTesting reviews

      3.3

      56% would recommend to a friend

      (578 total reviews)
      avatar

      Eric Johnson

      62% approve of CEO

      53% positive business outlook

      Ratings by demographic groups

      UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Reviews by job title

      578 reviews
      5.0
      Dec 10, 2019

      Great opportunity to have a positive impact

      Director
      Recommend
      CEO approval
      Business Outlook

      Pros

      UserZoom has a huge opportunity in the UX space, and there is a vision, leadership, and technology to support it. The business opportunity is there. And the leadership is staying focused on meeting it. My colleagues are collaborative and good-humored. I genuinely enjoy their company. The leadership is very responsive to input, and you can have a real impact on plans to achieve company goals. You also can take ownership of your work; I never feel micromanaged, but also feel supported when needed.

      Cons

      Need more operational/admin support. There is a lot of talent here, but insufficient investment in support or entry-level staff. Antiquated approach to PTO.

      5.0
      Nov 11, 2019

      Work Hard, Learn, Improve, Have Fun, Be Happy, & Repeat... Best sales org I've ever worked for hands down!

      Vice president sales
      Recommend
      CEO approval
      Business Outlook

      Pros

      The people are driven, intelligent, and genuinely like to have fun in a safe competitive environment. Culture supports continuous improvement and incremental gains. Everyone is open, honest, transparent, and when there are challenges people team up with no egos. Really an exemplary sales organization lead by experienced sales leaders whom I genuinely respect, learn from, and who care about me as an individual, as a employee, and as a part of the team.

      Cons

      As with any scale up, there are always challenges with running the tactical performance track in parallel with the strategic, get ready for growth track. This creates a high paced, hard working environment with an exciting vision to be a part of building something big. Its not for everyone, but if you are driven and passionate about what you do, you get through the tough days with our vision and mission in mind. Really helps that we have such a great team of people as well.

      Viewing 367 - 369 of 578 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.