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      UserTesting

      Engaged Employer

      UserTesting reviews

      3.2

      55% would recommend to a friend

      (577 total reviews)
      avatar

      Eric Johnson

      61% approve of CEO

      53% positive business outlook

      Ratings by category

      3.6

      Work/Life balance

      3.6

      Compensation and benefits

      3.2

      Culture & values

      3.2

      Diversity & inclusion

      3.2

      Career opportunities

      3.1

      Senior management

      UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

      Ratings by demographic groups

      Reviews by job title

      577 reviews
      1.0
      Jul 17, 2020

      Fraud Company

      Tester
      Recommend
      CEO approval
      Business Outlook

      Pros

      No Pros at all for this website

      Cons

      Out 100 probably you will get 1 test in a month and that too of $10. No proper guidelines from the company. Disgusting support agents.

      5.0
      Nov 7, 2019

      Lots of supportive, passionate people. Great environment to learn about UX

      User experience researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      Always been trusted by managers to do my job and allow me to be flexible with my working. Manager and my team are really supportive even though we are global. So many excellent researchers within the company to learn from, and through our customers we get to work with great UX people across lots of industries. All the teams are so passionate about what they do - design, engineering, support, sales etc - it's infectious.

      Cons

      HR used to be a bit disorganised but lightyears ahead of what it was when I joined. Be better if London office had own kitchen space.

      5.0
      Nov 6, 2019

      Rapidly scaling company, good to be a part of.

      User experience researcher
      Recommend
      CEO approval
      Business Outlook

      Pros

      There is a lot of trust at UserZoom, you're empowered to do what you were hired to do. The London office has fruit, socials, free drinks and a gym. Knowledgable & interesting colleagues, good vibes & plenty of opportunity for career progression

      Cons

      No subsidised gym Echoey meeting rooms

      Viewing 454 - 456 of 577 Reviews
      Related searches: UserTesting jobs | UserTesting salaries | UserTesting benefits | UserTesting interviews
      ReviewsUserTesting reviews

      Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.