UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
4.0
Oct 24, 2022

Steady but messy

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The company has a good (not perfect) solution in a niche that shows good demand although showing signs of commoditization

Cons

The company grew quickly in a short space of time so management is disorganized at every level, from market strategy at the top to team management at bottom

Viewing 541 - 543 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.