UserTesting reviews

3.2

55% would recommend to a friend

(577 total reviews)
avatar

Eric Johnson

61% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.2 out of 5 stars, based on 577 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

577 reviews
1.0
Jan 12, 2025

Salary

Recommend
CEO approval
Business Outlook

Pros

Experience, timing, infra, benefits, that's it

Cons

Bad salary, no leaves, no growth

3.0
Jan 5, 2025

Great Product

Recommend
CEO approval
Business Outlook

Pros

-Company invests in programs to help make their employee's jobs more efficient -Great people -Benefits -Great product that when used correctly can be very useful to their customers

Cons

-Unrest began when the company decided to be bought out by a PE firm about a year after going public

4.0
Dec 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people, solid compensation, market leader in their space, virtual culture, Andy was very good as CEO.

Cons

Private Equity Thoma Bravo company took over a couple of years ago and squeezed a lot. Good for the PE company, not great for it's employees.

Viewing 97 - 99 of 577 Reviews

Glassdoor has 806 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.