UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
2.0
Oct 6, 2022

UT can be great…

Recommend
CEO approval
Business Outlook

Pros

They are helping companies preserve resources by getting something right the first time

Cons

Leadership is self centered; it is less about customer outcomes and more about individual fiefdoms

5.0
Sep 27, 2022

Wonderful Company

Recommend
CEO approval
Business Outlook

Pros

Great management, support. Platform is really recession proof . Great support from all teams

Cons

None. Unless you don’t like fast paced sales

Viewing 268 - 270 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.