UserTesting reviews

3.3

56% would recommend to a friend

(578 total reviews)
avatar

Eric Johnson

62% approve of CEO

53% positive business outlook

UserTesting has an employee rating of 3.3 out of 5 stars, based on 578 company reviews on Glassdoor which indicates that most employees have a good working experience there. The UserTesting employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

578 reviews
5.0
Jan 12, 2024

Nice

Recommend
CEO approval
Business Outlook

Pros

Flexible work life balance here

Cons

Hours were tough at times but made it work

5.0
Jan 5, 2024

On a great path

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

UserTesting continues to be on a path to success. A year into the merger with UserZoom we have achieved almost every milestone we had set up. The future is looking good.

Cons

Still some uncertainty, but that is to be expected.

5.0
Jan 3, 2024

Great remote team

Recommend
CEO approval
Business Outlook

Pros

Employees were valued and they had a real impact on the direction of the company.

Cons

Lack of real C-level leadership who oversaw the research team.

Viewing 277 - 279 of 578 Reviews

Glassdoor has 807 UserTesting reviews submitted anonymously by UserTesting employees. Read employee reviews and ratings on Glassdoor to decide if UserTesting is right for you.