Is Utah Community Credit Union a good company to work for?

Utah Community Credit Union has an overall rating of 3.7 out of 5, based on over 215 reviews left anonymously by employees. This rating has increased by 4% over the last 12 months. 61% of employees would recommend working at Utah Community Credit Union to a friend and 56% have a positive outlook for the business. The best reviews about Utah Community Credit Union have been left by employees working as Member Service Representative , Teller and Loan Officer .

Does Utah Community Credit Union pay their employees well?

According to anonymously submitted Glassdoor reviews, Utah Community Credit Union employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utah Community Credit Union. This rating has improved by 7% over the last 12 months.

How satisfied are employees working at Utah Community Credit Union?

61% of Utah Community Credit Union employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utah Community Credit Union 4.0 out of 5 for work life balance, 3.8 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Utah Community Credit Union?

Loan Officer (25) , Teller (12) , Bank Teller (10) , Member Service Representative (10) , MSR/Loan Officer (8) , Branch Manager (7) , Assistant Vault Teller (5) , MSR I (5) , MSR III (4) , Mortgage Loan Officer (4) , Assistant Branch Manager (3) , Customer Service Representative (3) , Director (3) , MSR II (3) , Online Support Representative (3)

What are the pros of working at Utah Community Credit Union according to real employee reviews?

"The people you work with are great" ((in 14 reviews)); "The benefits were great." ((in 13 reviews)); "Great Coworkers, easy requirements." ((in 9 reviews)); "Good manager." ((in 9 reviews)); "It has really Great culture" ((in 9 reviews))

What are the cons of working at Utah Community Credit Union according to real employee reviews?

"the only downside to this company that I can think of is low pay and lack of raises." ((in 18 reviews)); "It is sometimes difficult to get time off even when it is absolutely necessary." ((in 8 reviews)); "Success is rarely rewarded or recognized by upper management." ((in 5 reviews)); "Senior Management is disconnected from the branches, which is not apparent if you are a low level employee but, once you are in a management level it is easy to see the disconnect between senior management and mid" ((in 3 reviews)); "Limited growth opportunities" ((in 3 reviews))

What are employees saying about Utah Community Credit Union layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utah Community Credit Union layoffs and their outlook for job security at Utah Community Credit Union in 2026.

What are the top reviewed Utah Community Credit Union locations?

Provo , Orem , Lehi , Springville , American Fork , Nephi , Spanish Fork , Highland , Pleasant Grove , Heber City , Payson , Salt Lake City , Holland , Juab

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Utah Community Credit Union

Utah Community Credit Union reviews

3.7

61% would recommend to a friend

(212 total reviews)

Justin Olson

100% approve of CEO

56% positive business outlook

Ratings by category

4.0

Work/Life balance

3.8

Culture & values

3.5

Diversity & inclusion

3.3

Compensation and benefits

3.2

Senior management

3.2

Career opportunities

Utah Community Credit Union has an employee rating of 3.7 out of 5 stars, based on 212 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utah Community Credit Union employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

212 reviews

4.0

Jan 25, 2022

A good place to work but could be great with higher wages

Mortgage closer

Recommend

CEO approval

Business Outlook

Pros

The people here are great. Everyone supports each other and get along well. For the most part it's a very positive environment.

Cons

UCCU would rather have a high employee turnover and continually be training new employees than pay a competitive salary. I feel like my manager values me and fights to get me raises but there is only so much she can do. I feel like I could make more working for almost any other mortgage company and am always keeping my eyes open for a better opportunity.

2.0

Nov 14, 2017

Assistant Vault Teller -- Poor branch management.

Assistant vault teller

Recommend

CEO approval

Business Outlook

Pros

Adequate pay, interesting coworkers, good ethics and morality, great fiscal conservatism, great schedule.

Cons

Poor branch management, lack of interest in individual employees, rarely complimented on a job well done but often criticized for mistakes, complaints are taken very poorly and judgements are harshly distributed on hear-say.

5.0

Sep 6, 2016

Great Company just not for everyone.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice Culture, great work-like balance, lots of long-term employees (good sign), great benefits, stable employment, nice year end profit-sharing bonus for everyone in December, employee pension plan after first full year completion, small-knit small-town vibe you get all-around this place. Most people are really in this place for the long-haul. The people here were so nice.

Cons

Very "Ultra-conservative, old school" mentality here. (place was originally BYU credit union) The pay is low compared to other places which can really be tough. Days here can feel a little mundane and slow. The dress code is a little outdated and old fashioned. Its kinda churchy here, just be aware. Nice people, but if you're not LDS or a clean "non member" you'll feel out of place at times....also not much upward mobility so if you're looking to really advance in your career I'd suggest going to a corporate place to do that.

Viewing 7 - 9 of 212 Reviews

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Jobs at Utah Community Credit Union

Service Center Representative

SBA Servicing Specialist

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Utah Community Credit Union

Utah Community Credit Union reviews

Ratings by category

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Reviews by job title

A good place to work but could be great with higher wages

Assistant Vault Teller -- Poor branch management.

Great Company just not for everyone.

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