Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 20 reviews)); "Benefits are good" ((in 11 reviews)); "Very supportive environment; coworkers were great" ((in 10 reviews)); "Good work Life Balance and" ((in 10 reviews)); "Decent pay." ((in 8 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 14 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "No training with high expectations" ((in 4 reviews)); "Health insurance isn't great." ((in 3 reviews)); "convenient as reviews and salary increases and bonus are the first quarter of the following year." ((in 3 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

Utica National Insurance Group reviews

3.6

61% would recommend to a friend

(195 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (195 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Utica National Insurance Group has an employee rating of 3.6 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews

1.0

Mar 20, 2022

Beware

Project manager

Recommend

CEO approval

Business Outlook

Pros

Salary was reasonable for workload

Cons

No direction from leadership, he is clueless

1.0

Mar 9, 2022

Work somewhere else

Manager

Recommend

CEO approval

Business Outlook

Pros

If you are looking to learn from mistakes then this is the place to be. You'll see plenty of them. There's a culture of mediocrity from the top down, so front line jobs are pretty good.

Cons

There is a toxic culture at the leadership level. Be prepared to wait 20 years before you are respected. If you challenge or question the long time employees you'll be ostracized. There's an alarming amount of turnover at the senior level. There's a long list of highly competent ex Utica leaders working elsewhere. Don't be fooled, it's the same company culture it used to have. Work for place you can be proud of. This isn't it.

5.0

Feb 22, 2022

Constant Improvement

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good combination of long tenured and newer employees. Management listens to employees and want to continually improve. Strong financial position in comparison to the past.

Cons

Much work still needs to be done to improve upon systems and workflows.

Viewing 52 - 54 of 195 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Field Adjuster - Richmond, VA

Property Field Adjuster - Connecticut (Field)

Property Claims Specialist-Homeowners (inside desk)

Property Field Adjuster - Buffalo/Western NY