Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (9) , Claims (7) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 22 reviews)); "Good work Life Balance and" ((in 10 reviews)); "Work from home was only positive" ((in 10 reviews)); "Very supportive environment; coworkers were great" ((in 9 reviews)); "Decent pay." ((in 8 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 14 reviews)); "Affordable benefits" ((in 7 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "Benefits could be better; health insurance was expensive with high deductibles." ((in 3 reviews)); "convenient as reviews and salary increases and bonus are the first quarter of the following year." ((in 3 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Charlotte , Dallas , Doylestown , Pittsburgh , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(195 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

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Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 195 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Reviews by job title

195 reviews

1.0

Jun 23, 2020

From bad to worse

Information technology

Recommend

CEO approval

Business Outlook

Pros

Ability to work from home during pandemic.

Cons

From bad to worse. Systems and technology continue to lack and the quick fix band aide mentality takes a toll on the resources required to support the vendors who do no bring long term solutions . Resources used to be recognized for accomplishments and now they are treated like a number by the IT leader and there are no acknowledgements or celebrations. There is complete lack of IT vision and leadership which has caused talented resources to leave. There is no trust between IT and the business due to the stranglehold one vendor relationship had on the organization. PMO has been given too much authority at the risk of long term implications and impacts to business results

2.0

Jun 16, 2020

Not a great company to work for

Software analyst

Recommend

CEO approval

Business Outlook

Pros

They are somewhat flexible and understanding

Cons

Too many cons to mention

1.0

Jan 13, 2020

Poor Management

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Good health benefits and 401k match.

Cons

Management has no experience. People are promoted into leadership roles with no leadership experience. The salary is not on par with what other carriers offer and neither is the bonus structure. Remote work is unheard of unless you live at least an hour away. There is zero flexibility with that. There is horrible turnover in the underwriting department. The systems are archaic. The pto time they offer is not comparable to other carriers either. The work life balance is horrible. They will try to sell you on hos great it is, but teust me... with in a year you will learn your lesson. Please do yourself a favor and do not work here. Management not help you develop unless you are in the inside circle. Go to The Hartford, Travels. AIG, Chubb. All these carriers are much more progessive than Utica National.

Viewing 121 - 123 of 195 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Field Adjuster - Richmond, VA

Property Field Adjuster - Connecticut (Field)

Property Claims Specialist-Homeowners (inside desk)

HRIS and Benefits Analyst