Does Utica National Insurance Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Utica National Insurance Group employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Utica National Insurance Group. This rating has been stable over the past 12 months.

How satisfied are employees working at Utica National Insurance Group?

61% of Utica National Insurance Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Utica National Insurance Group 3.5 out of 5 for work life balance, 3.6 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Utica National Insurance Group?

Underwriter (17) , Claims Adjuster (8) , Claims (6) , Commercial Lines Underwriter (6) , Claims Specialist (5) , Supervisor (5) , Commercial Underwriter (4) , Manager (4) , Senior Claims Specialist (4) , Associate Underwriter (3) , Senior Underwriter (3) , Claims Representative (2) , Information Technology (2) , Intern (2) , Internship (2)

What are the pros of working at Utica National Insurance Group according to real employee reviews?

"Great people to work with" ((in 23 reviews)); "Very supportive environment; coworkers were great" ((in 10 reviews)); "Benefits are good" ((in 10 reviews)); "Good work Life Balance and" ((in 9 reviews)); "Great Culture and response to Pandemic" ((in 7 reviews))

What are the cons of working at Utica National Insurance Group according to real employee reviews?

"The year I worked there 3 persons left because of his poor management old school bully style." ((in 18 reviews)); "Management and Upper Management were difficult to work with to achieve results or growth opportunities" ((in 5 reviews)); "Not great insurance in my opinion" ((in 4 reviews)); "No training with high expectations" ((in 4 reviews)); "I received a 10 cent raise last year." ((in 4 reviews))

What are employees saying about Utica National Insurance Group layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Utica National Insurance Group layoffs and their outlook for job security at Utica National Insurance Group in 2026.

What are the top reviewed Utica National Insurance Group locations?

New Hartford , Utica , Atlanta , Boston , Columbus , New York , Woodbury , Albany , Boston , Buffalo , Syracuse , Clinton , Dallas , Doylestown , Marlborough , Wakefield , Columbia , Duluth , Norcross , Midwest City , Pleasant Hill

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Utica National Insurance Group

Utica National Insurance Group reviews

3.5

61% would recommend to a friend

(191 total reviews)

Kristen Martin

47% approve of CEO

58% positive business outlook

Ratings by category

3.6

Culture & values

3.5

Work/Life balance

3.4

Diversity & inclusion

3.3

Senior management

3.3

Compensation and benefits

3.3

Career opportunities

Utica National Insurance Group has an employee rating of 3.5 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Utica National Insurance Group employee rating is in line with the average (within 1 standard deviation) for employers within the Insurance industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

191 reviews

3.0

Nov 11, 2014

Entry level underwriter trainee

Underwriter

Recommend

CEO approval

Business Outlook

Pros

Comfortable work environment. Competitive pay and decent benefits. Management is very nice, co-workers are also very nice to new employees. Very friendly and caring work environment all around. CEO is a great guy.

Cons

Positions can become very tedious and boring at time. Training program is not very good. I did not feel as though there was much room for growth or promotion. Benefits could be better; health insurance was expensive with high deductibles.

1.0

Aug 2, 2014

You do not have to watch "Mad Men" to enjoy the company management style of the 60's and 70's.

Marketing

Recommend

CEO approval

Business Outlook

Pros

Very limited in regards to being positive---flexible hours, telecommuting, etc.

Cons

Little to no advancement, more concerned about watching the time employees return from lunch: don't be a minute late! Expect to work harder than you ever have with no acknowledgement from management other than to indicate to you that you are doing your job. Annual reviews are a joke.

4.0

Jun 1, 2014

be prepared to work very hard at Utica

Senior wc claims specialiist

Recommend

CEO approval

Business Outlook

Pros

the salary is awesome. The location is great. The hours are very flexible. Time off for vacation is fantastic! as long as you do your job most times you can get through your day effectively. everyone treats you like a professional and allows you to work your claims the way you see it needs to be done. Most of the supervisors are good. The medical benefits are okay except you do not get vision benefits

Cons

the computer and phone system is the oldest I have ever worked on and there are no plans to updated within the next 10 years. the printer breaks down on a daily basis everything in the office is so old it came from the 1970s used as a result from being discharged from home office. All decisions are made in home office. the way you are evaluated on your annual review is pathetic as it is more of a "got ya" program than trying to teach you to make you a better adjuster. Upper management watches your every move very closely. don't ever come in late or even back late from lunch. Watch your attendance. Almost no chances for any advancement. Not sure why there are no minorities in management, you cannot locate an african-american supervisor in Atlanta?!

Viewing 175 - 177 of 191 Reviews

Jobs at Utica National Insurance Group

Customer Service Representative I (Remote)

Property Field Adjuster - Richmond, VA

HRIS and Benefits Analyst

Property Field Adjuster - Connecticut (Field)

Senior Product Specialist

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Utica National Insurance Group

Utica National Insurance Group reviews

Ratings by category

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Entry level underwriter trainee

You do not have to watch "Mad Men" to enjoy the company management style of the 60's and 70's.

be prepared to work very hard at Utica

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