VCA Client Service Representative Assistant reviews

3.1

66% would recommend to a friend

(89 total reviews)
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Patty Wu

Not enough data to show CEO approval

64% positive business outlook

Client Service Representative Assistant employees have rated VCA with 3.1 out of 5 stars, based on 89 company reviews on Glassdoor. This indicates that most Client Service Representative Assistant professionals have a good working experience there. VCA is rated in line with the average (within 1 standard deviation) by Client Service Representative Assistant professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

89 reviews
1.0
Nov 20, 2024
Recommend
CEO approval
Business Outlook

Pros

Free employee pet boarding and free care club plans for your own pets

Cons

Management was highly unprofessional. Hours were annoying. Pay was probably the worst part. Always short staffed. Catered way too much to the pet parents instead of the staff so they often came in very entitled and wanting discounts.

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VCA Response
1y
Although we're glad to know you enjoyed the benefits we offer, we take your comments about management and your schedule seriously and will be sharing them directly with leadership. We are grateful for the time you spent as a member of our team.
5.0
Nov 5, 2024
Recommend
CEO approval
Business Outlook

Pros

Good discounts on pet care

Cons

Not anything I can think of

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VCA Response
1y
Thank you for the feedback you've shared about the pet-care discounts you enjoyed as an Associate! We wish you all the best in your career moving forward.
1.0
Oct 25, 2024
Recommend
CEO approval
Business Outlook

Pros

Puppies, Kittens, Lyra benefit. a few of my coworkers.

Cons

Literally everything else. Hospital Manager Insurance Horrible pay Judgmental Very clickie

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VCA Response
1y
Thank you for taking a moment to share your feedback. The behavior you describe does not represent the best of VCA. Investing in leadership programs that grow more effective leaders and managers is paramount to our team. Please know that your comments will be shared with leadership. Thank you for all of your hard work and we wish you the best of luck in your future endeavors
Viewing 7 - 9 of 89 Reviews

Glassdoor has 2,434 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.