Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 217 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 77 reviews)); "Staff is great and friendly." ((in 67 reviews)); "Flexible schedule and casual environment." ((in 21 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 261 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 45 reviews)); "there is no work/life balance" ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

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VCA

Part of Mars

VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 26, 2026

N/A

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Pet and employee discounts. Annual raise

Cons

Coworkers, management can make or break your experience

4.0

Jan 26, 2026

Poor pay, Decent Benefits

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Lots of room for learning CE credits Room to grow with the company Care for animals

Cons

Corporate Vet Care Poor pay Cap at salary

VCA Response

3mo

Thank you for sharing your feedback. We understand concerns about pay and continue to invest in competitive compensation alongside a strong Total Rewards program that includes comprehensive health benefits, paid time off, and development opportunities.

2.0

Jan 22, 2026

Working at VCA Terrell Animal Hospital

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Being around animals, consistent pay, consistent hours.

Cons

Terrible leadership, bullied by co-workers and leadership, un-realistic expectations, terrible hours, client base is entitled and will yell at you and management won’t support you/ not take you seriously, little to no encouragement

VCA Response

3mo

Thank you for sharing your feedback. Any form of bullying or unprofessional behavior is unacceptable and does not reflect the environment we expect in our hospitals. VCA is committed to fostering respectful, supportive workplaces through consistent leadership training, clear expectations, and resources that help teams deliver excellent care. We encourage you to contact EmployeeConcerns@vca.com so we can learn more and address the concerns you experienced at VCA Terrell Animal Hospital.

Viewing 37 - 39 of 2,346 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

Front Desk Coordinator (Northeast Philadelphia)

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N/A

Poor pay, Decent Benefits

Working at VCA Terrell Animal Hospital

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