VCA reviews

2.9

39% would recommend to a friend

(2,346 total reviews)
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Patty Wu

23% approve of CEO

26% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,346 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jan 14, 2026

VCA

Recommend
CEO approval
Business Outlook

Pros

Helping animals was very fulfilling

Cons

Toxic environment with medical directors

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VCA Response
3mo
Thank you for sharing your feedback. VCA works to provide clear communication, dependable support, and resources that help hospital teams deliver world-class medicine. If you’d like to offer more insight into your experience, we welcome you to reach out to EmployeeConcerns@vca.com.
5.0
Jan 9, 2026

Loved my Job

Recommend
CEO approval
Business Outlook

Pros

Flexible hours, working with my schedule, room to advance, good pay.

Cons

commonly understaffed like more professions

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VCA Response
3mo
It’s wonderful to hear that your time at VCA left such a meaningful impression, and we’re glad you felt connected to the work you did and the team around you. VCA remains committed to creating environments where Associates can thrive through strong hospital support, development opportunities, and comprehensive benefits that help teams deliver world-class medicine every day. Thank you for the contributions you made during your time with us.
1.0
Jan 8, 2026

DONT Do it

Recommend
CEO approval
Business Outlook

Pros

-Employee discount offered -Front desk staff were professional, courteous, and helpful -Groomer was highly skilled, professional, and attentive to detail

Cons

-Poor management structure with no clear leadership or lead roles -Insufficient training and onboarding support - Compensation does not reflect workload or responsibilities - Lack of accountability across departments - Unprofessional behavior observed from leadership/medical staff

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VCA Response
3mo
Thank you for taking a moment to share your feedback. We’re sorry to hear your experience led you to feel this way. At VCA, we are committed to continually strengthening our hospital environments through leadership development, communication training, and professional growth programs that support Associates at every stage of their careers. Your perspective is important to us, and we welcome you to reach out to EmployeeConcerns@vca.com if you’re open to discussing your experience so we can better understand how to improve.
Viewing 43 - 45 of 2,346 Reviews

Glassdoor has 2,423 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.