Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (275) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 221 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 91 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 80 reviews)); "Staff is great and friendly." ((in 69 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 249 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 45 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Dallas , Portland , Austin , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Boston , Pittsburgh , Orlando , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,355 total reviews)

Patty Wu

25% approve of CEO

31% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,355 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jan 23, 2023

Convinced me to change careers

Entry level coder

Recommend

CEO approval

Business Outlook

Pros

Encourage continued education and advancement with additional available training and CE credits. Pay was better than most in the area offered (however that is only because most local hospitals paid below average).

Cons

They began pushing heavily on unnecessary "Care Club" plans for all clients causing significant strain on treating patients as we went from spending 90% of an exam with the patient to spending more than half of the time explaining different "treatment plans" (estimates) with the client. At times the job is more marketing than medicine. Focus on money over the best medicine. There was always demand to increase how many patients are in hospital while disregarding capability of hospital based on staffing, resulting in several instances of unsafe conditions for patients and employees. Management was poorly organized and ill prepared. This may have likely been a local issue for the Southeast region, as I have heard better from the Western and Midwestern region of the US.

VCA Response

3y

Thank you for this feedback. We're sorry to hear about some of these experiences and we want to know more. When you are able, please reach out to us at EmployeeConcerns@vvca.com with more details. We are here to help.

4.0

Jan 20, 2023

Good pay, not great benefits

Associate veterinarian

Recommend

CEO approval

Business Outlook

Pros

Easy to interact with higher-ups and negotiate contract as long as you initiate the discussion. 4 weeks paid parental leave

Cons

Medial benefits are very expensive

VCA Response

3y

Thank you for providing us with this feedback and for your dedication to your role. We appreciate all that you do. Keep up the great work!

1.0

Jan 20, 2023

Greedy Corporation

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people who work here genuinely care for pets and their families. Corporate ties their hands and unable to help pets.

Cons

Unable to help families due to ever increasing medical costs. They also do not care for their long term employees. Providing better pay to new hires, instead of trying to retain good employees. This goes for everyone including doctors. They don’t care about your well being, always pushing management to push employees to produce more.

VCA Response

3y

While we appreciate your feedback, we are very concerned by some of the experiences you mentioned here. When you are able, please email us at employeeConcerns@vca.com with more details. We are here to listen.

Viewing 709 - 711 of 2,355 Reviews

Jobs at VCA

Front Desk Receptionist

Sr. Manager, TA Operations

Client Service Representative

Veterinary Emergency Receptionist

Front Desk Coordinator (Northeast Philadelphia)

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Convinced me to change careers

Good pay, not great benefits

Greedy Corporation

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