Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 202 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 101 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 66 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 58 reviews)); "there is no work/life balance" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

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VCA

Part of Mars

VCA reviews

2.9

39% would recommend to a friend

(2,344 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,344 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

May 11, 2026

Benefits are good, but pay and hours are low

Groomer

Recommend

CEO approval

Business Outlook

Pros

Benefits 401k health insurance vacation time off

Cons

Low pay Low hours No bonus

1.0

May 11, 2026

Worst time

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Easy entry to veterinary field

Cons

Terrible pay Stressful Rude coworkers, managers, and doctors at times Terrible training to the point where I wanted to quit multiple times, CSR lead who is barely helpful and never up front when you need them, rude to clients and staff, gossips about everyone and clearly plays favorites. This hospital could be great with different management and employees who feel valued

5.0

May 8, 2026

Positive work environment but low pay and rising costs

Licensed veterinary technician (lvt)

Recommend

CEO approval

Business Outlook

Pros

Small animal, exotics, free care to wildlife, opportunities to work with zoo animals. Internal promotions to change all management has made the work environment very positive. Boarding facilities. Opportunity for certifying for internal crematory.

Cons

Pay rate less than expected for experience level. Corporate in California has increased prices every year that is causing all of my friends and family to change vets. With our rural area and low average income, pets are getting euthanized instead of having testing and treatment. Staff should have more discounts for employee pets.

Viewing 7 - 9 of 2,344 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

Front Desk Coordinator (Northeast Philadelphia)

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Benefits are good, but pay and hours are low

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Positive work environment but low pay and rising costs

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