Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 202 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 101 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 66 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 58 reviews)); "there is no work/life balance" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,344 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,344 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 22, 2026

Great employee discounts can't outweigh poor management

Client service representative

Recommend

CEO approval

Business Outlook

Pros

Great discounts for full time employees

Cons

No training; poor management; raises are very low; no advancement opportunities; mean girl mentality; threatening harassing inappropriate behaviors by senior management; no accountability; responsibility or structure; driving sales motivation with no incentive to employees; different standards for different staff depending on if you were “liked” Overall a horrible corporate run company with no care for its employees. One of the worst corporations I have worked for!

3.0

Apr 21, 2026

Good foundation with free exams, but unrealistic expectations

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Good foundation and having free exams for new patients/clients.

Cons

Benefits are not as good as other companies. Corporate setting unrealistic expectations of employees.

VCA Response

1mo

Thank you for taking the time to share your feedback. We’re glad to hear you appreciated the foundation of care we provide and offerings like free exams for new clients and patients. We recognize concerns around benefits and continue to invest in comprehensive benefits and development opportunities for all Associates. Our Total Rewards program includes medical coverage, mental‑health support, professional development, and more. VCA also has the largest education program across the industry, and we are working hard to ensure Associates feel fully empowered to take advantage of these opportunities and resources. We appreciate you sharing your perspective around expectations as well. Feedback like this is valuable as we continue working to better support our teams and help Associates feel set up for success.

4.0

Apr 21, 2026

Great benefits but poor work-life balance

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Great benefits and work environment

Cons

Poor work life balance here

Viewing 13 - 15 of 2,344 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

Front Desk Coordinator (Northeast Philadelphia)

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Great employee discounts can't outweigh poor management

Good foundation with free exams, but unrealistic expectations

Great benefits but poor work-life balance

Jobs at VCA

VCA reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

VCA reviews FAQs

Jobs at VCA