Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 202 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 101 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 66 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 58 reviews)); "there is no work/life balance" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,344 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,344 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

May 8, 2026

Strong clinical experience with inconsistent leadership and support

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Ability to work with diverse cases and patients Fast-paced environment that builds clinical skills Exposure to high-volume veterinary medicine

Cons

Chronic understaffing leading to unsafe workload distribution Inconsistent scheduling and lack of stability Limited management support during busy periods Communication and leadership inconsistencies High stress environment with frequent burnout risk

4.0

May 7, 2026

Extra income opportunities, but limited to weeknights or weekends

Vet tech

Recommend

CEO approval

Business Outlook

Pros

Able to work as needed for extra income aside from your normal job.

Cons

Overnights only during the week

1.0

May 1, 2026

Ineffective management and unsustainable work environment - DO NOT APPLY

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

• Peers are extremely nice and supportive which means a lot in such a high-stress, high-stakes environment.

Cons

• Chronically understaffed, creating an unsustainable workload and consistently difficult work environment • Upper management is ineffective and disconnected; communication is poor, concerns are ignored, and there is little accountability or leadership support • Employees are frequently left without support when issues arise and expected to manage problems independently • Customer conflict handling is concerning to say the least. Management often prioritizes appeasing clients over supporting staff, leaving employees feeling blamed and undervalued • Company resources are not meaningfully reinvested into staffing, compensation, or employee support • Recognition efforts feel superficial and out of touch with actual workplace needs • Overall, a poorly managed organization with low morale and insufficient support for employees. I would not recommend it

Viewing 10 - 12 of 2,344 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

Front Desk Coordinator (Northeast Philadelphia)

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Strong clinical experience with inconsistent leadership and support

Extra income opportunities, but limited to weeknights or weekends

Ineffective management and unsustainable work environment - DO NOT APPLY

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