Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

39% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.8 for culture and values and 2.9 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Registered Veterinary Technician (RVT) (68) , Veterinarian (68) , Receptionist (62) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 202 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 101 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 76 reviews)); "Staff is great and friendly." ((in 66 reviews)); "Good work environment." ((in 25 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 58 reviews)); "there is no work/life balance" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 44 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What VCA locations have received the highest employee ratings?

Silverdale , San Jose , Orange , Tustin , Reno , Charlotte , Fort Worth , San Antonio , Carmel , Santa Barbara

VCA reviews

2.9

39% would recommend to a friend

(2,344 total reviews)

Patty Wu

23% approve of CEO

26% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

2.9

Career opportunities

2.8

Culture & values

2.8

Work/Life balance

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,344 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Feb 25, 2015

Don't believe the recruitment ads.

Veterinarian, medical director

Recommend

CEO approval

Business Outlook

Pros

Reasonable benefits, 401K and "some" decisions are made at a local level. And that is being nice.

Cons

The immediate money is what counts at this company; pet and pet owners are secondary. And staff is at the bottom of the scale!!! 3 paid holidays per year!! And raises/salaries are low, yearly only, no matter how hard you work. Drs are asked to do unpaid duties all the time; and they will add to your contract at their discretion! You can leave if you do not like it. There is no interest to change anything. Many successful hospitals are being run into the ground by management who refuse to understand that customer service (after hours availability, care not to raises fee so high, happy staff, maintained facilities, ....) was the reason for the success.

2.0

May 14, 2014

A great company if it was still 1982

Director of communication and user experience

Recommend

CEO approval

Business Outlook

Pros

Family friendly Great employee discount Easy parking Holiday parties and fun contests Monthly staff lunch Some buildings are pet friendly They really love animals

Cons

Management is unstructured Sexism and ageism run rampant No room for growth Hostile work environment Outdated view on the business community

3.0

Aug 28, 2018

50/50

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great facade of culture and family but in the end, it's a corporation. Really good employee discounts and if you're close with upper management you'll get away with murder.

Cons

It's a corporation and the only time you see or hear from upper management is if you're not making them enough money. Proper training is a joke and then they don't understand why you don't know how to do something. Doctor's are untouchable, so if you're a doctor you can literally do no wrong. Management and supervisors, better be ready to sell sell sell and suck up hard to your bosses. Staff, you're fine as long as you're friends with management. Work life balance does not exist. Constant staff turnover. Pay is subpar.

VCA Response

7y

We are terribly sorry to hear that your employment experience was not a good one. We hope you met some amazing people and wonderful pets during your five years. We wish you great contentment in your next role.

Viewing 7 - 9 of 2,344 Reviews

Jobs at VCA

Dog Walker and Pet Sitter

Medical Assistant/Front Desk

Front Desk Coordinator (Northeast Philadelphia)

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Don't believe the recruitment ads.

A great company if it was still 1982

50/50

Jobs at VCA

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