Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

42% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 211 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 75 reviews)); "Staff is great and friendly." ((in 65 reviews)); "Good work environment." ((in 22 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 255 reviews)); "Some managers have difficult managig styles." ((in 65 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 50 reviews)); "there is no work/life balance" ((in 45 reviews)); "Upper management is clueless." ((in 45 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)

Patty Wu

21% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Sep 26, 2022

corporate takeover and venture capitalism

Veterinarian

Recommend

CEO approval

Business Outlook

Pros

Shared trauma will bond a team like nothing else!

Cons

In general, management decisions are not made based on medical concerns, and input from non-medical staff is highly prioritized.

VCA Response

3y

We're very disappointed in the concerns you have shared with us, as we want each team member to feel supported by their managers. When you can, please reach out to us at EmployeeConcerns@vca.com with more details about your experience. Thank you for taking the time to share your feedback.

1.0

Sep 18, 2022

Toxic Management

Agent customer service representative

Recommend

CEO approval

Business Outlook

Pros

The managers are toxic, abusive, and on power trips, including the so called hospital manager. They will send out super long emails nitpicking every little thing, then demand the impossible. They also believe gossip and feed into that type of environment for their own entertainment. Want to get yelled at for outright rumors and personal things? Work here! The doctors are great, but many of them are conceited. The customers are awful, entitled Karens, and management will not support you in any way against them. All they care about is money. Stay away!!! They have a high turnover rate for a reason. Their initial training also sucks and does nothing to prepare you for the job.

Cons

Unprofessional management, toxic environment, awful customers

VCA Response

3y

Toxicity in the workplace is certainly not something that we tolerate, and we want you to know that we are here to listen as these comments greatly concerned us. As soon as you have a chance, please email us at EmployeeConcerns@vca.com so that we may discuss your comments in detail. Thank you.

1.0

Sep 2, 2022

Disappointed in corporate owned practices

Emergency veterinarian

Recommend

CEO approval

Business Outlook

Pros

Offers normal employee benefits, but have had better health insurance in the past. Easy to get replacement equipment when breaks.

Cons

Lack of standard of living raises (that were promised) for current employees. Lack of adequate staffing for emergency shifts, resulting in employee burnout and many seeking other employment elsewhere. As a result of inadequate staffing, it is impossible to uphold a high standard of patient care.

VCA Response

3y

We're sorry that you have felt unsupported as our staff's wellness is important to us both in and out of the workplace. We want to help so we kindly ask that you reach out to EmployeeConcerns@vca.com with more details on your workplace. We are happy to listen.

Viewing 124 - 126 of 2,350 Reviews

Jobs at VCA

Overnight Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Dog Walker and Pet Sitter

VCA

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corporate takeover and venture capitalism

Toxic Management

Disappointed in corporate owned practices

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