Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

42% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 208 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 80 reviews)); "Staff is great and friendly." ((in 67 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 254 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 50 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "there is no work/life balance" ((in 45 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)

Patty Wu

21% approve of CEO

31% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Jan 7, 2022

NOT recommended

Veterinary assistant

Recommend

CEO approval

Business Outlook

Pros

Good benefits, friendly hospital manager

Cons

Poor communication in general. Hospital manager, staff and corporate are all on different pages. Poor training with high expectations. Virtually non-existent work life balance, staff worked until 12:30am and back to work at 8am, no motivation for employees trying to grow; co-worker started tech school but unable to finish due to staff forcing 12-14 hour days and no support. They will watch words carefully to avoid being sued but underhandedly expectations are to work hours past scheduled time and to not take meal breaks. Will absolutely take advantage of employees if allowed. Staff argues constantly without action from management. Constant schedule changes with no set day off. No wonder the VCA suicide rate is so high.

VCA Response

4y

Thank you for expressing your concerns and feedback. VCA values the mental health and wellness of Associates and has made significant investments in supportive programs and resources. Please don't hesitate to contact Employee.Concerns@vca.com to learn more. We're here for you.

2.0

Aug 16, 2021

Might be different at other hospitals, but...

Veterinary technician assistant

Recommend

CEO approval

Business Outlook

Pros

Decent pay, decent benefits. For the most part, there are amazing coworkers. Flexible time off when it came to COVID leave.

Cons

Get ready to buckle your seatbelts, kids. First off, the manager quite literally breathes down your neck as she sighs heavily, hands behind her back, snooping on what you are doing. Are you trying to boost morale, and sharing some light jokes with co-workers or sending GIF's through Microsoft Teams (That they specifically set up for us to chat to one another) well guess what, you're not allowed to have ANY fun or morale. She will literally hand you something to do. Manager will give in to insanely rude clients who scream, curse and berade you with rudeness by giving them what they want, a free exam, etc, then tell you "Well, they were nice to me?" and then hand you papers to sign about how to be nicer to clients. Sick? Better get a doctors note quick, because any inconvenience, even being incredibly sick will get another sigh out of her. You are made to feel as if you dont' really matter. You're not really appreciated. Your skills and drive are not cared for AT ALL. You will be stuck ina position that you hate, and not allowed to move up, while LIARS AND LAZY COWORKERS get things and never get into real trouble. Do not apply here. It was a waste of my years.

2.0

Dec 11, 2020

Out of control

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Good benefits, great doctors, great technicians, great way to experience new things.

Cons

0 interest in patient care and the well being of staff during a pandemic. Overworking a short staffed emergency hospital with an increasing overload of patients. New management is clueless.

VCA Response

5y

While we're glad that you are finding great value in the experiences you've had at VCA, we are sorry if you have felt overwhelmed during this time. We care for the wellbeing of our team members, and we would like to speak with you about your concerns. Please feel free to reach out to EmployeeConcerns@vca.com. Thank you.

Viewing 130 - 132 of 2,350 Reviews

Jobs at VCA

Animal Care Attendant

Overnight Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

Dog Walker and Pet Sitter

VCA

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NOT recommended

Might be different at other hospitals, but...

Out of control

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