Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has been stable over the past 12 months.

How satisfied are employees working at VCA?

42% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits are good and PTO" ((in 208 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 96 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 80 reviews)); "Staff is great and friendly." ((in 67 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 254 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 50 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "there is no work/life balance" ((in 45 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

42% would recommend to a friend

(2,350 total reviews)

Patty Wu

21% approve of CEO

31% positive business outlook

Ratings by demographic groups

Race / Ethnicity

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Parent or family caregiver

Veteran status

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews

1.0

Nov 5, 2020

Avoid lead roles with VCA

Veterinary technician supervisor

Recommend

CEO approval

Business Outlook

Pros

*Health care benefits, 401k, and CE allowance provided *Ability to transfer hospitals if you move *Partnered with Penn Foster to help.get techs licensed (but does require 3 year post graduation commitment at the same hospital which is a con)

Cons

*Low pay/inequality in pay scales- long process to get small raises *No bonuses *Very poor upper management- if you're lucky to get one of the few awesome hospital manager you might be ok. *Those with more responsibilities not valued- too focused on preventing bad reviews from bad lower level employees *Inability to easily removed team members that are creating toxic/negative environment- have to jump through hoops with HR to get anything done. *Lack of transparency- team members don't feel valued if they're kept in the dark. *Too much emphasis on wellness programs- required to sell packages which are not transferrable between VCAs if owner moves (big issue in Seattle) *Leads not adequately compensated for the responsibilities they take on. Too much asked for absolutely NO reward. *Ridiculous prices on certain things- price scale based on location but takes a while to get anything changed

VCA Response

5y

We would never want anyone on our team to feel undervalued, so please know that we are sorry this was the case for you. Thank you for your honesty. If there is anything that you would like to discuss with us from your time working in our hospitals, please reach out to us at EmployeeConcerns@vca.com. We are here to listen.

1.0

Jul 8, 2020

Terrible Management, Abusive Doctors

Kennel supervisor

Recommend

CEO approval

Business Outlook

Pros

You get to meet some wonderful animals

Cons

If i could rate them 0, i would. Toxic and hostile environment, Poor pay, Zero accountability for senior staff and upper management, Most of the treatnment staff is abusive to the rest of the staff memebers, they are openly homophobic, Transphobic, and racist. , and other senior staff members, abuse the animals under there care both physically and verbally. They are being protected from receiving any punishment but the hospitals management team. They purposefully inflate their services to line their pockets and retaliate against any who try to speak out on the terrible conduct that they allow across multiple hospitals in multiple states. IF I WERE YOU I WOULD LOOK ELSEWHERE FOR YOUR PETS CARE. THEY ONLY CARE ABOUT THE BOTTOM LINE!

VCA Response

5y

We’re concerned about what you’ve shared here, and we’d like to discuss your experience further. Please contact us at EmployeeConcerns@vca.com and let’s talk about it. Thank you.

1.0

Jul 8, 2020

Started out great

Licensed veterinary technician

Recommend

CEO approval

Business Outlook

Pros

Emergency clinic that can give a lot of experience

Cons

Underpaid, overworked, undervalued, unheard, guilt-tripped,

VCA Response

5y

Thank you for taking the time to share your experience. We are sorry that you didn't feel valued at VCA, as our goal is to create a workplace that feels like home. Your feedback will help us evaluate and improve our practices, and we truly wish you all the best in the future.

Viewing 136 - 138 of 2,350 Reviews

Jobs at VCA

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Overnight Animal Care Attendant

Animal Care Attendant

Animal Care Attendant

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Avoid lead roles with VCA

Terrible Management, Abusive Doctors

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