Is VCA a good company to work for as a Receptionist/Supervisor?

Receptionist/Supervisor professionals working at VCA have rated their employer with 2.3 out of 5 stars in 102 Glassdoor reviews. This is a lower than average score with the overall rating of VCA employees being 2.9 out of 5 stars. Search open Receptionist/Supervisor Jobs at VCA now and start preparing for your job interview by browsing frequently asked Receptionist/Supervisor interview questions at VCA .

Does VCA pay Receptionist/Supervisor employees well?

Receptionist/Supervisor professionals rate their compensation and benefits at VCA with 2.1 out of 5 stars based on 102 anonymously submitted employee reviews. This is 35.3% worse than the company average rating for salary and benefits. Find out more about Receptionist/Supervisor salaries at VCA.

What are the top reviewed jobs at VCA?

Veterinary Assistant (276) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (83) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (48) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 212 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 98 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 80 reviews)); "Staff is great and friendly." ((in 68 reviews)); "Good work environment." ((in 24 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 243 reviews)); "Some managers have difficult managig styles." ((in 61 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 47 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 44 reviews)); "there is no work/life balance" ((in 42 reviews))

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VCA

Part of Mars

VCA Receptionist/Supervisor reviews

2.3

2% would recommend to a friend

(102 total reviews)

Patty Wu

Not enough data to show CEO approval

2% positive business outlook

Ratings by category

2.1

Compensation and benefits

2.0

Culture & values

1.9

Diversity & inclusion

1.8

Career opportunities

1.6

Work/Life balance

1.6

Senior management

Receptionist/Supervisor employees have rated VCA with 2.3 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Receptionist/Supervisor professionals have an average working experience there. VCA is rated 32% below average by Receptionist/Supervisor professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

102 reviews

2.0

Jun 13, 2024

Bite your Tongue

Front desk receptionist

Recommend

CEO approval

Business Outlook

Pros

You get to see cute pets all day

Cons

My location was mis-managed by someone far more interested in participating in high school level tactics than grown up leadership; it was sad, actually.

VCA Response

Thank you for your review. VCA has made significant investments in education programs dedicated to the development of all our Associates. Continuous growth is core to the VCA experience.

1.0

Apr 23, 2024

It's a job

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Being around dogs and cats.

Cons

Terrible Management, schedule is awful, only good for those that can't get in anywhere else, and they'll pay you hardly anything at all. No room for growth.

VCA Response

We take your comments seriously, as we want our Associates to feel fulfilled in their roles and have opportunities for growth. To allow us to personally discuss this, please send an email to EmployeeConcerns@vca.com at your convenience. Thank you.

3.0

Apr 16, 2024

Decent

Receptionist

Recommend

CEO approval

Business Outlook

Pros

Meeting new clients Benefits for your pets

Cons

Stressful Some times not being rewarded for your hard work

VCA Response

We appreciate your feedback, and want to thank you for all of your contributions while you were a member of our team. We are pleased to know you enjoyed meeting new clients, and the benefits available to your pets!

Viewing 16 - 18 of 102 Reviews

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Registered Veterinary Technician - Relief

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