VCA Receptionist/Supervisor reviews

2.3

2% would recommend to a friend

(102 total reviews)
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Patty Wu

Not enough data to show CEO approval

2% positive business outlook

Receptionist/Supervisor employees have rated VCA with 2.3 out of 5 stars, based on 102 company reviews on Glassdoor. This indicates that most Receptionist/Supervisor professionals have an average working experience there. VCA is rated 32% below average by Receptionist/Supervisor professionals compared to other employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

102 reviews
3.0
Aug 13, 2024

Good

Recommend
CEO approval
Business Outlook

Pros

See puppies, nice people, ok pay

Cons

Sad cases, high stress, smells weird

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VCA Response
1y
We'd like to thank you for this feedback and the time you spent as a member of the VCA team. We hope you continue to unleash your power!
1.0
Aug 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Learning experience from the variety of specialties offered.

Cons

There are not enough words to permit all of the cons with this place of work.

1.0
Jul 5, 2024

Worst job I ever had

Recommend
CEO approval
Business Outlook

Pros

-Getting a discount for my pets while working there, it is a significant amount -Wearing scrubs that are provided -A select few staff members who were a pleasure to work with

Cons

-The manager is absent, unwilling to assist, unsupportive, favors certain staff members, is manipulative, and does not follow through. I was offered a promotion due to all of my hard work, she claimed she filed the paperwork but actually did not and had me doing more work in this “new” position without actually having the benefits. When confronted I was lied to and gaslit, which lead me to leave. -Customers were allowed to treat staff poorly with no consequences -Drama and disrespect among staff members -Many days were so busy I would not be able to have my lunch or a break, management would not work with us to ensure we had breaks -Training was terrible, told to do corporate online training on my off hours -Turnover rate was enormous -Staff meetings often a free for all. A paper is put up for all staff to write their complaints and then at the meeting they are given the floor to vent which often led to drama and management not really doing anything to fix the issue. Many times it was staff just wanting to make other staff look unfavorable -Most of the issues are due to having poor management

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VCA Response
2y
Thank you for sharing your concerns. VCA has made significant investments in programs focused on developing emotionally intelligent leaders and we continue to provide manager trainings. We regularly share a full analysis on feedback and provide recommendations to top leadership. Know that we have shared your feedback with the appropriate leadership to be sure they are aware and look into this. Thank you.
Viewing 13 - 15 of 102 Reviews

Glassdoor has 2,437 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.