VCA reviews

2.9

41% would recommend to a friend

(2,351 total reviews)
avatar

Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,351 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
1.0
Jan 18, 2022

Set up to fail

Recommend
CEO approval
Business Outlook

Pros

The benefits are ok for full time (vision/dental/health/401k). Major veterinary discounts. Sometimes they ordered food. Not worth your mental health though.

Cons

Dishonest about training process. Had basic shelter med knowledge and was told they would teach me the skills needed for the job. Most training received was online and the person “training” me was either busy or not scheduled that day. After a week I was told I was ready to take rooms alone. They wanted me to just figure it out. I would ask other techs for help to find out what to charge for visits etc. sometimes they were busy though/sometimes they’d give me one word answers and not explain. Depending on which vet you are working with it would also be difficult because the have different preferences than an other. One will up sell and be very impersonal/ another genuinely seems to get you the best deal and care for pet. It’s a roll of the dice. Lied about flexible scheduling. Said that after the first couple of weeks I would revive a set schedule either mornings or evenings with rotating Saturdays. Nope, random schedule and now I find out everyone works Saturdays except the bosses. Cliquey like high school. After the first week I find out there is al kinds of drama. So and so hates so and so, and so and so is dating this person but it’s a secret. Stuff I didn’t want to know. Also some people are lazier that others. Overheard someone say the took bad ex rays and don’t want to redo them so they didn’t. That’s a lot of money someone is paying and you can’t be bothered to do your job right. Overall during the hiring process, they made it seem like everyone gets along and we are a team here to help you. Then you start and they expect you to figure it out on your own. Really discouraging and made question everything that is VCA. No trust for this place.

avatar
VCA Response
4y
It's our goal to make sure each team member has what they need to thrive, so what you have described here concerns us. We hope you'll get in touch with us at EmployeeConcerns@vca.com in order to discuss this further. Thank you.
2.0
Dec 18, 2021

Corporate is cheap

Recommend
CEO approval
Business Outlook

Pros

You get to work with animals. Some of your coworkers are cool.

Cons

I worked at 2 different hospitals. Corporate acts like they care, but they just care about raising prices. For such a large company you would think they could give butter benefits. 401k was a sad 1% match but they upped it to 2%. Whoopee. Health insurance is not great. Forget about getting sick you only get 3, 8 hour days a year. Both of the hospitals I worked at were 10 hour days. Overworked and underpaid. Toxic employees do whatever they want.

avatar
VCA Response
4y
We care very much for everyone on our team, so we're very sorry that you feel this way. Thank you for sharing your honest feedback. We appreciate your hard work, and encourage you to contact EmployeeConcerns@vca.com if you would like to discuss any concerns with us. Thank you.
1.0
Nov 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Caring for animals and clients can be fulfilling career.

Cons

Highly dangerous situations, requires a good knowledge of animal ethology. Extremely low pay considering the amount clients pay. Can be traumatic given many animals may be put down, many being close clients. 6-7 years with the company I slaved for sometimes 70hrs a week and i ended with a 30 cent raise over minimum. Stay far away.

avatar
VCA Response
4y
We know this field can be taxing and difficult, so it's very important to us at that our team members feel supported in their positions. We're concerned to read your comments and are sorry that feel this way. We are available at EmployeeConcerns@vca.com to discuss anything if you would like to speak with us. We're here for you.
Viewing 244 - 246 of 2,351 Reviews

Glassdoor has 2,428 VCA reviews submitted anonymously by VCA employees. Read employee reviews and ratings on Glassdoor to decide if VCA is right for you.