Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (179) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 199 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 100 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 72 reviews)); "Staff is great and friendly." ((in 63 reviews)); "Flexible schedule and casual environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 251 reviews)); "Some managers have difficult managig styles." ((in 59 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "there is no work/life balance" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,350 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

1.0

Apr 1, 2022

VCA Continental Boarding and Doggie Daycare

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

I am a animal lover so I thought this would be a great opportunity for me but things changed really quick. I got to know our clients and pets and working with them was great. Management was very new and I was told things when I began but things changed and I was doing it all on my own and I will tell you it wasn't easy at all.

Cons

The very first day I started I got bit in the face pretty bad then a week later I got bit again. I was nervous at first but I did catch on quick and I liked it. I also got dragged down on the concrete by bringing up two dogs to go home and I got really hurt, My face was bad and hurt my knee badly. I stayed there because I thought I could handle it but when management started working me by myself when I was told there would always be two people working up front and like I said things changed quick then I was alone up front trying to handle everything. I am a very hard worker and I care for my job that's just who I am. I feel like sometimes the hard workers don't get recognized for it. I just felt like I was not respected there at all.

VCA Response

4y

We are very sorry that you did not feel valued and respected in your position, as we can assure you that was not the case. We recognize how hard our team works every day, and it would never be our intention or desire for you to feel this way. Thank you for taking a moment to share your candid feedback with us. If you would like to discuss anything from your experience further, please do not hesitate to reach out to us at EmployeeeConcerns@vca.com. Thank you, and know we wish you nothing but the best.

2.0

Feb 27, 2022

Mixed feelings

Customer service representative supervisor

Recommend

CEO approval

Business Outlook

Pros

Good benefits. Medical, vision, dental. 401k with small % matched. Two weeks vacation. Gave covid pay during the pandemic for anyone who was high risk or sick. Double pay overtime during the pandemic.

Cons

VCA technically paid double time overtime, but we were not allowed to go into overtime. We would get in trouble if we did. The staff was given no raise for two years because "VCA had gave covid pay and double time pay for overtime"... But no one got overtime, and a small fraction of staff was able to use the covid pay. VCA is a money hungry corporation.

VCA Response

4y

Thank you for sharing your feedback with us. We know how difficult the last two years have been, and we appreciate everything you do for your hospital, clients, and pet patients. Please know that if you have any concerns you would like to discuss, you are welcome to reach out to EmployeeConcerns@vca.com. We would be happy to speak with you, as we value you a great deal. Thank you.

1.0

Feb 7, 2022

Stay FAR away from this company

Veterinary technician

Recommend

CEO approval

Business Outlook

Pros

There are no pros in my opinion

Cons

Poor salary, poor work/life balance, poor management, poor support system, poor policies. Working here was my biggest regret.

VCA Response

4y

We're saddened to read your comments, as we want to foster a work environment where all of our team members are happy and thriving in their roles. We are sorry that you feel this way toward your time with us. If you are open to discussing any concerns from your employment experience, please contact us at EmployeeConcerns@vca.com. Thank you.

Viewing 241 - 243 of 2,350 Reviews

Jobs at VCA

Animal Care Attendant

Animal Care Attendant

VCA

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VCA Continental Boarding and Doggie Daycare

Mixed feelings

Stay FAR away from this company

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