Does VCA pay their employees well?

According to anonymously submitted Glassdoor reviews, VCA employees rate their compensation and benefits as 3.0 out of 5. Find out more about salaries and benefits at VCA. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at VCA?

41% of VCA employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated VCA 2.8 out of 5 for work life balance, 2.7 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at VCA?

Veterinary Assistant (274) , Veterinary Technician (180) , Customer Service Representative (CSR) (96) , Customer Service Representative (88) , Client Service Representative (82) , Veterinarian (69) , Registered Veterinary Technician (RVT) (68) , Receptionist (63) , Technician (56) , Associate Veterinarian (52) , Vet Assistant (49) , Hospital Manager (47) , Front Desk Receptionist (35) , Kennel Technician (33) , Vet Tech (33)

What are the pros of working at VCA according to real employee reviews?

"Benefits were good and given after 30days" ((in 199 reviews)); "The coworkers are great and there are pet discounts for medical care" ((in 100 reviews)); "At the hospital level there are great people and the veterinary field can be very rewarding." ((in 72 reviews)); "Staff is great and friendly." ((in 63 reviews)); "Flexible schedule and casual environment." ((in 23 reviews))

What are the cons of working at VCA according to real employee reviews?

"The pay is low and they make it hard to get a raise unless you tell them you're quitting." ((in 251 reviews)); "Some managers have difficult managig styles." ((in 59 reviews)); "NO TRAINING: coworkers don't help you out and seem to get some sick satisfaction from watching you fail" ((in 47 reviews)); "there is no work/life balance" ((in 46 reviews)); "Long hours and made to feel like you're not a team player if you don't work overtime/pick up shifts in other departments." ((in 46 reviews))

What are employees saying about VCA layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about VCA layoffs and their outlook for job security at VCA in 2026.

What are the top reviewed VCA locations?

Los Angeles , Denver , San Diego , Atlanta , Sacramento , Seattle , Chicago , New York , Houston , Weymouth , Portland , Austin , Dallas , Miami , San Antonio , Las Vegas , Aurora , Albuquerque , Santa Monica , San Francisco , Pittsburgh , Orlando , Boston , Tulsa , Omaha , Fairfax , Fishers , Ontario , Reno , Brookline

VCA reviews

2.9

41% would recommend to a friend

(2,351 total reviews)

Patty Wu

20% approve of CEO

30% positive business outlook

Ratings by category

3.4

Diversity & inclusion

3.0

Compensation and benefits

3.0

Career opportunities

2.8

Work/Life balance

2.7

Culture & values

2.4

Senior management

VCA has an employee rating of 2.9 out of 5 stars, based on 2,351 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Oct 4, 2021

Over worked/ Underpaid

Customer service representative (csr)

Recommend

CEO approval

Business Outlook

Pros

Good hands-on experience Flexible scheduling Easy to transfer if need be.

Cons

Lack of diversity Lack of staff resulted in little to no training programs High turnover rate due to poor management Clearly there for monetary gain above all client support No defense of employees against irate/aggressive customers

VCA Response

4y

Thank you for your honesty. We're sorry that you didn't feel fully supported by your management team. We want you to know that our team is very important to us, and we always want to ensure your working environment is productive, enjoyable, and comfortable. If you would like to share anything about your experience with us, you are welcome to reach out to EmployeeConcerns@vca.com. Thank you.

1.0

Oct 1, 2021

KNOW YOUR WORTH. DO NOT WORK HERE.

Kennel technician

Recommend

CEO approval

Business Outlook

Pros

Good Pay, Get to Work with animals, benefits, full time work.

Cons

No word from management whatsoever, just thrown into a backroom with a list 5 pages long to do daily, emotionally abusive, physically 9 hr labor

VCA Response

4y

We value and appreciate everyone on our team, so it's disheartening and concerning to read your comments. We'd like to speak with you in detail about your experience, and ask that you kindly reach out to us at EmployeeConcerns@vca.com if you are willing. We look forward to connecting with you.

1.0

Sep 22, 2021

Shady behavior and highly understaffed

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Only good things I can say were the vets- Dr. Krampotich and Dr. Jossie that I worked with and the benefits. Also some of the employees who generally liked helping each other out and didn’t engage in any gossip behavior.

Cons

Management only cares about money not employees. Very break it and then throw away the employee once they’re done turnout rate. Negative, highly overworked and very ableist environment. Nothing will be done by management nor corporate about very aggressive or rude clients who may curse, yell and threaten you just for doing your job (which will be everyday). Forced overtime. Highly understaffed and almost by choice of management. Lots of behind the scenes negative gossip and blame between employees and management.

VCA Response

4y

We're troubled by what you have described, as maintaining a healthy and supportive workplace is vital to everyone here. Please allow us the chance to understand more about your time with VCA and discuss this personally, by sending us an email at EmployeeConcerns@vca.com. Thank you.

Viewing 247 - 249 of 2,351 Reviews

Jobs at VCA

Locum Veterinarian-Emergency

VCA

VCA reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Over worked/ Underpaid

KNOW YOUR WORTH. DO NOT WORK HERE.

Shady behavior and highly understaffed

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