VCA reviews

2.9

41% would recommend to a friend

(2,350 total reviews)
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Patty Wu

20% approve of CEO

30% positive business outlook

VCA has an employee rating of 2.9 out of 5 stars, based on 2,350 company reviews on Glassdoor which indicates that most employees have an average working experience there. The VCA employee rating is in line with the average (within 1 standard deviation) for employers within the Personal Consumer Services industry (3.4 stars).

Reviews by job title

2K reviews
3.0
Oct 6, 2024
Recommend
CEO approval
Business Outlook

Pros

You will see a lot of animals so you have lots of opportunities to gain and refine skills.

Cons

No training, the location I was at in Tulsa was very toxic

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VCA Response
1y
We value feedback like yours as we continue to invest in training, mentorship, and other initiatives to support the development and well-being of our Associates across the organization. Thank you for your hard work while you were a member of our team, and we wish you the best of luck in your future career endeavors.
2.0
Oct 4, 2024
Recommend
CEO approval
Business Outlook

Pros

Good people/technicians Rewarding to work with animals See a large volume of animals Great benefits Personal pet discount

Cons

Poor pay VCA is expensive for clients and they tell you Large corporate ladder to deal with Fast-paced, may not be for everyone

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VCA Response
1y
Thank you for sharing this feedback with us. With 35,000 U.S.-based Associates who care for 4.5 million pets each year, we feel a responsibility to put the needs of our people first — a responsibility we take seriously. This goes beyond pay including our 401K program and investments in the tools, technology and services that allow us to provide the best-in-class care we are known for. We'd like to address your concerns, so we ask that you contact your Associate Relations Team or email AssociateConcerns@vca.com.
2.0
Oct 3, 2024

Stay Away!!!!

Recommend
CEO approval
Business Outlook

Pros

-The doctors & clinic staff at my hospital are top tier (though this is location dependent). -Online training videos are a great resource for someone brand new to the field. -Offer classes for CE or for anyone wanting to learn. -Discount on enrolling & taking classes at Penn Foster. -Employee discount is pretty nice, especially if you work with chill doctors. Although, most medications can be found cheaper elsewhere, even with your discount applied. Diagnostics are also still pretty pricey too.

Cons

-Extremely overpriced services, especially compared to other clinics in the area. -Frequent price increases (usually one every few months). -Even with the outrageous prices for services and frequent price increases, the pay is abysmal. -If you get a raise, it’ll only be a few cents once a year. -No raises based on knowledge or skill level. You’ll get hired on making the same if not less than a new hire with no experience & be expected to train them without a pay increase. -Company only cares about profits, not about staff, clients, patients, or anything else. -Doctors can’t practice best medicine due to prices being so outrageous for clients. -No opportunities for growth within the company. -Clinics are run off a skeleton crew. -New change has 30 minute appointments come in every 15 minutes for each doctor, and you’re expected to run everything without issue even though you had a skeleton crew beforehand. Also, no opportunities to hire new people or have current staff go into overtime to account for this. You and DVM’s are also expected to run rooms without issue or getting behind, hour long spots for clients known to take a long time aren’t allowed. When issues were brought up to regional manager, we were all gaslit by someone who has never worked in medicine their entire life. -All corporate higher-ups have never worked in a vet clinic, nor do they have any experience or understanding what it’s like. These same people are allowed to make the rules for how DVM’s can practice medicine. -Higher-ups refuse to listen, will gaslight you and your entire clinic when concerns are brought up, instead of actively trying to do good. They don’t care about us. -Some buildings have safety hazards and higher-ups won’t do anything to address anything unless a client gets injured and there’s a possibility of a lawsuit. -The workers comp coverage is atrocious. Barely covers anything. When you fill out an incident report, the only options you have to choose from are why it’s your fault you got injured and not the companies. -You are forced to ask everyone to sign up for their wellness plan which is a waste of money for a majority of owners. You are also forced to get clients to sign up for the online pharmacy. If your numbers aren’t good enough, you’ll get written up by management. -Hospital manager that may or may not have clinic experience has more decision making power over everything. They even have power over the Medical Director. -The EMR system made by MARS that you’re forced to use sucks. -Forced to send out labs to Antech (since it’s also owned by MARS of corse) which has been severely dropping the ball lately in every way you could think of and more.

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VCA Response
1y
We know this is complex and meaningful work, and ensuring our Associates feel safe and supported is of the utmost importance to us. Thank you for providing your detailed input, as it will be shared directly with our leadership team to ensure that our hospitals are a safe and productive place that our Associates can thrive in. We truly appreciate your time with us and wish you all the best in your next career move.
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