Is Vanguard a good company to work for as a Client Service Associate - Flagship?

Client Service Associate - Flagship professionals working at Vanguard have rated their employer with 2.3 out of 5 stars in 23 Glassdoor reviews. This is a lower than average score with the overall rating of Vanguard employees being 3.7 out of 5 stars. Search open Client Service Associate - Flagship Jobs at Vanguard now and start preparing for your job interview by browsing frequently asked Client Service Associate - Flagship interview questions at Vanguard .

Does Vanguard pay Client Service Associate - Flagship employees well?

Client Service Associate - Flagship professionals rate their compensation and benefits at Vanguard with 4.8 out of 5 stars based on 23 anonymously submitted employee reviews. This is 28.6% better than the company average rating for salary and benefits. Find out more about Client Service Associate - Flagship salaries at Vanguard.

What are the top reviewed jobs at Vanguard?

Client Relationship Associate (340) , Client Service Representative (186) , Financial Advisor (156) , Client Relationship Specialist (141) , Project Manager (96) , Manager (92) , Client Service Associate (84) , Software Engineer (82) , Customer Service Representative (69) , Software Developer (68) , Analyst (65) , Brokerage Associate (63) , Processing Associate (58) , Brokerage Investment Professional (49) , Retirement Specialist (47)

What are the pros of working at Vanguard according to real employee reviews?

"Great benefits and 401k" ((in 1026 reviews)); "I’ve always felt supported by my managers and they’ve all encouraged a good work/life balance." ((in 584 reviews)); "It has a laid back atmosphere and the people that I work with are great." ((in 500 reviews)); "Great culture and ethics" ((in 399 reviews)); "Licenses and training is good" ((in 155 reviews))

What are the cons of working at Vanguard according to real employee reviews?

"Low pay and they cut partnetship to nothing and after 15 years walked me off the property for complaining about a review that was unjust." ((in 578 reviews)); "The only downside is the low salary and it is harder to move up the ladder." ((in 237 reviews)); "Managers have no choice but to drink the koolaid and play along or they are gone." ((in 147 reviews)); "Crew engagement is spiraling out of control and senior leadership seems to be apathetic with understanding why." ((in 84 reviews)); "At times there is a disconnect between upper management and mid to senior level views." ((in 74 reviews))

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Vanguard Client Service Associate - Flagship reviews

Item: Vanguard
Rating: 1
Author: Client Service Associate - Flagship

2.3

7% would recommend to a friend

(23 total reviews)

Salim Ramji

Not enough data to show CEO approval

7% positive business outlook

Ratings by category

4.9

Diversity & inclusion

4.8

Compensation and benefits

4.0

Work/Life balance

3.1

Culture & values

2.3

Career opportunities

2.2

Senior management

Client Service Associate Flagship employees have rated Vanguard with 2.3 out of 5 stars, based on 23 company reviews on Glassdoor. This indicates that most Client Service Associate Flagship professionals have an average working experience there. Vanguard is rated 38% below average by Client Service Associate Flagship professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

23 reviews

4.0

Jun 20, 2010

Great place to start a career.

Flagship representative

Recommend

CEO approval

Business Outlook

Pros

9k Tuition reimbursement, 14% 401k match (4% instant after one year, 10% on a vesting schedule every quarter), yearly bonus. Good opportunities for training.

Cons

Lack of opportunity in Arizona to move off of the phones, or not deal with clerical or middle management. Most MBA level positions back in PA.

1.0

Dec 22, 2008

Not for the young, ambitious, or talented!

Client service associate - flagship

Recommend

CEO approval

Business Outlook

Pros

Stable (never had corporate layoffs, probably never will), low stress, easy hours, good-to-great benefits, overtime pay for most employees. It is a good company in many ways; a solid, ethical company that is generally run very well, and is based on a brilliant business plan. I will continue to invest there.

Cons

Absolutely uninspiring place to work. Little opportunity for growth or advancement. Incompetent and unintelligent mid-level management. Stifling to those with any bit of ambition. Very low pay, rigid compensation guidelines so as to discourage jealousy or griping among employees (you know that what everyone else in your department makes is very similar to your pay). This is bad business - controlled competitiveness among employees allows room for talented employees to actually achieve.

Viewing 22 - 23 of 23 Reviews

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Vanguard Client Service Associate - Flagship reviews

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Great place to start a career.

Not for the young, ambitious, or talented!

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