Vanguard Client Service Associate reviews

3.5

79% would recommend to a friend

(82 total reviews)

Salim Ramji

100% approve of CEO

86% positive business outlook

Client Service Associate employees have rated Vanguard with 3.5 out of 5 stars, based on 82 company reviews on Glassdoor. This indicates that most Client Service Associate professionals have a good working experience there. Vanguard is rated in line with the average (within 1 standard deviation) by Client Service Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Reviews by job title

82 reviews
3.0
Aug 4, 2008
Recommend
CEO approval
Business Outlook

Pros

Some of the best reasons to work for Vanguard would be the name to put on your resume and the benefits. Management does a good job of facilitating your interest in career opportunities. I believe that the training is also another part of Vanguard's complete package that makes this employer a viable option for job seekers. It's an easy transition from college to this corporate environment because the majority of what you deal with when you first arrive is the phones group and that consists of mainly young professionals. The corporate environment is quite conservative so it helps to maintain a very classy reputation.

Cons

The phones are a trap for some people. When you first apply to Vanguard they make it seem like the phones position really only applies for the first year but once you get into your position management seems to hold onto associates for 2-3 years. Vanguard is a big company so it's hard to be recognized in any division. I feel as though some of the projects they have for their associates aren't researched thoroughly enough before they are rolled out. Vanguard is in need of some corporate weeding and by that I mean to say that some of the management they have within the company aren't fulfilling their job responsibilities and only have their position because of their number of years worked.

Viewing 82 - 82 of 82 Reviews

Glassdoor has 7,005 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.