Is Vanguard a good company to work for as a Processing Associate?

Processing Associate professionals working at Vanguard have rated their employer with 2.1 out of 5 stars in 53 Glassdoor reviews. This is a lower than average score with the overall rating of Vanguard employees being 3.7 out of 5 stars. Search open Processing Associate Jobs at Vanguard now and start preparing for your job interview by browsing frequently asked Processing Associate interview questions at Vanguard .

Does Vanguard pay Processing Associate employees well?

Processing Associate professionals rate their compensation and benefits at Vanguard with 4.1 out of 5 stars based on 53 anonymously submitted employee reviews. This is 13% better than the company average rating for salary and benefits. Find out more about Processing Associate salaries at Vanguard.

What are the top reviewed jobs at Vanguard?

Client Relationship Associate (339) , Client Service Representative (186) , Financial Advisor (156) , Client Relationship Specialist (141) , Project Manager (95) , Manager (92) , Client Service Associate (84) , Software Engineer (82) , Customer Service Representative (69) , Software Developer (68) , Analyst (65) , Brokerage Associate (63) , Processing Associate (58) , Brokerage Investment Professional (49) , Retirement Specialist (47)

What are the pros of working at Vanguard according to real employee reviews?

"Great benefits and 401k" ((in 1038 reviews)); "great work/life balance for the most part and ability to receive licenses." ((in 596 reviews)); "It has a laid back atmosphere and the people that I work with are great." ((in 501 reviews)); "Great culture and ethics" ((in 388 reviews)); "Licenses and training is good" ((in 147 reviews))

What are the cons of working at Vanguard according to real employee reviews?

"Pay is low for simular roles elsewhere and they try to sell you on how the market is to get a bonus." ((in 573 reviews)); "The only downside is the low salary and it is harder to move up the ladder." ((in 224 reviews)); "Managers have no choice but to drink the koolaid and play along or they are gone." ((in 149 reviews)); "Crew engagement is spiraling out of control and senior leadership seems to be apathetic with understanding why." ((in 81 reviews)); "At times there is a disconnect between upper management and mid to senior level views." ((in 70 reviews))

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Vanguard

Vanguard Processing Associate reviews

2.1

50% would recommend to a friend

(53 total reviews)

Salim Ramji

Not enough data to show CEO approval

48% positive business outlook

Ratings by category

4.1

Diversity & inclusion

4.1

Compensation and benefits

3.7

Work/Life balance

2.9

Culture & values

2.5

Career opportunities

2.1

Senior management

Processing Associate employees have rated Vanguard with 2.1 out of 5 stars, based on 53 company reviews on Glassdoor. This indicates that most Processing Associate professionals have an average working experience there. Vanguard is rated 44% below average by Processing Associate professionals compared to other employers within the Financial Services industry (3.7 stars).

Ratings by demographic groups

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Reviews by job title

53 reviews

1.0

Apr 11, 2022

Vanguard

Processing associate

Recommend

CEO approval

Business Outlook

Pros

Great Company with supportive team

Cons

No PTO and fair opportunities for conversion

4.0

Feb 22, 2022

Great If You're Not On The Phones

Processing associate

Recommend

CEO approval

Business Outlook

Pros

If you're not on the phones taking customer calls, it is amazing: Low stress Good benefits Tenure is generally rewarded: 50% increase in yearly bonus payout after 6+ years, 401k vests fully, PTO days increase gradually. If you were on the phones like I was, try to switch to non-phone role, even if it is a lateral move.

Cons

If you're on the phones, lots of improvement is needed. Back to back calls. Phone crew are constantly transferring calls to incorrect departments. Turnover machine due to stress/stringent metrics. You'll be considered tenured after only a few months.

5.0

Jan 11, 2022

Great perks- payment can improve

Processing associate

Recommend

CEO approval

Business Outlook

Pros

Perks. Life work balance is great.

Cons

Payment. Took 4 years to earn extra 10k

Viewing 7 - 9 of 53 Reviews

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Vanguard Processing Associate reviews

Ratings by category

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Vanguard

Great If You're Not On The Phones

Great perks- payment can improve

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