Vanguard reviews

3.7

68% would recommend to a friend

(6,316 total reviews)

Salim Ramji

76% approve of CEO

66% positive business outlook

Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,316 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
2.0
Dec 18, 2024

Find somewhere else

Recommend
CEO approval
Business Outlook

Pros

Pays for licensing, Good benefits.

Cons

There’s plenty of places that’ll pay for your licensing and plenty that have good benefits. Vanguard does not pay industry standards for any position. Look at any salary comparison and other companies pay decently more then Vanguard. It’s incredibly challenging to move up even one level from where you’re at. Not to mention the call center has gotten significantly unreasonable about their rules and standards. You get 1 minute between calls, they constantly shorten lunches, the pay never get that much better as far as raises, and frankly it’s a mess. It’s not surprising peers in the industry have heard and spoken to others how terrible they hear it is.

2.0
Dec 17, 2024
Recommend
CEO approval
Business Outlook

Pros

Great place to get your licenses and bounce. Good benefits. Great place to get introduced to the industry. You also make great friends(best part)

Cons

- first off, it’s a huge CALL CENTER -If you get a licensing bonus, you have to stay for a year from the pay date of your last bonus in order to keep it. -Metrics HEAVY -Hourly -Close to impossible to move up -Horrible corporate culture. Internally the company is a mess. You’re a number. Imagine every corporate culture meme you can find on instagram, well that’s vanguard. -85% of this job is helping old people navigate the website. -You hardly use your licenses. -if you show exceptional work, the company will expect that from you. -They feed you in order to keep you motivated. Corporate pizza party!!! I cannot express how much freaking pizza I’ve had. -Quite honestly it ends up feeling like a zoo. If you want to work a call center and help old people work a website all just for them to get pissed off at you, then this job is for you. -average paycheck is $1,500 biweekly. (Just as a reference)

Viewing 586 - 588 of 6,316 Reviews

Glassdoor has 7,007 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.