Vanguard reviews

3.7

69% would recommend to a friend

(6,305 total reviews)

Salim Ramji

76% approve of CEO

66% positive business outlook

Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,305 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

Reviews by job title

6K reviews
1.0
Nov 29, 2012
Recommend
CEO approval
Business Outlook

Pros

Uh.. You won't get fired? If you're incompetent, you have found your home.

Cons

Low pay - Vanguard should be ashamed of itself. A company with 2T AUM paying bare bones salaries. You might hear "The pay is low but the benefits are good". Benefits don't pay the bills. Also, every company I've been at has good benefits. Stop acting like this is a great incentive to come work here. Management is totally incompetent, the job is disguised as a finance job but really it's just a call center. You're going to be surrounded by a bunch of idiot coworkers with no college degrees, english degrees, etc, all slacking off and happy that they've found a place that they literally can't get fired from. Maybe you'll hear "you can get ahead if you work hard" Lies. All they need is a warm body to answer the phones, no one cares about you or your progression. The incentive is to keep you answering phones, not to move you into roles you want. That's why they recruit externally. I was a top performer, doing many extras and was passed over for opportunities. Quality opportunities are almost exclusively for minorities and women, so forget about it. Even if you do put your 2 years in in the call center (minimum) you can maybe move into back office fund accounting (most likely) for a whopping 10% raise. You can work 2-3 years for a 10% raise, and at year end reviews you'll get 2-3% if you're a top performer. I don't think this even outpaces inflation. You're literally working each year for less. Don't get stuck. Avoid the trap. There were times I seriously contemplated that being unemployed would be better than working here. Redundant layers of middle management hogging salary and wasting space. You can count on taking 80-100 calls per day. Your bathroom breaks WILL be timed. Your entire day will be accounted for, and if you take an extra minute at lunch or in the bathroom, this will affect your "Adherence" and you will hear about it. Job is a total joke. All of these positive reviews that say it's a great starting job.. are honestly by low achieving, bottom barrel losers. So glad I was able to get out. Unless of course, you like not getting paid nearly enough, getting yelled at by stupid customers all day, being micromanaged to death, and answering 80-100 phone calls per day.. Then this job is for you!

2.0
Feb 24, 2012
Recommend
CEO approval
Business Outlook

Pros

Good 401k package if fully vested which takes 6 years. It really is a good place to invest cheaply in packaged products if you're the client. Paid time off is good. Currently I receive about 30 days worth of PTO/year.

Cons

The pay is very poor. The year end reviews that happen which determines your raise, is never higher than the cost of living. as a result of this you end up paying the company the longer you stay. It's good to come in from a competitor as you will get paid 20-30% more than somebody doing the same position that has worked their way up the latter. To a fault the company has a strict belief system on how they invest. They use a 70-80 year time frame for historical market reference which will someday show to be the Achilles heal for the company. Ken Rogoff and Carmen Reinhart's research should be used as a historical reference(which is 800 years) for investing not John Bogle's limited post-depression era analysis which to the companies credit is still better than 95% of other companies historical reference. The CFP's at the company have no autonomy. They spew out the religious investment rhetoric day in day out. There really is no need to have CFP's at the company as the planner will product push Total Stock, Total Bond, and Total International. They use short sighted research papers that only looks at the last 60-80 years to convince people how to invest but at the same time telling the client that past results don't indicate future returns. It's so obviously contradicting that it's laughable that people don't openly question it. The company wont acknowledge the obvious foreseeable train-wreck that the US economy is on. It really is irresponsible to tell clients to stash money in worthless asset classes such as US Treasuries. The argument is, "well what else are you going to invest in?" That is really the best argument that the company has when talking about alternatives to either stocks or bonds. A CFP won't even touch the concept of investing in gold and silver as none of them have any real knowledge on how these two precious metals work from a historical prospective. They don't understand that gold and silver isn't an asset class but actually is a currency. Again this is why an 80 year financial reference will hurt the company in the long term. Real history shows that fiat currencies always fail. You just have to look back long enough. I decided to post a different perspective to many of the others that are listed. Most of the negative reviews were redundant but very accurate.

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Glassdoor has 6,996 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.