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      Vanguard

      Engaged Employer

      Vanguard reviews

      3.7

      68% would recommend to a friend

      (6,297 total reviews)

      Salim Ramji

      75% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,297 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      6K reviews
      3.0
      Jul 6, 2010

      What you see is what you get

      Processing associate
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very good benefits package, generous tuition reimbursement. Ethical and honest company. What you see is what you get. Thorough training program. Beautiful campus, outstanding dual-screen technology, a free library with investment books. Opportunities to develop yourself and participate in finance classes and other trainings at Vanguard's expense. Ample overtime opportunity, especially during tax time.

      Cons

      Easy to get pigeonholed into a role. Difficult to get promoted from some entry level positions. Salaries relatively low for the industry. Performance standards can be grueling. Management team works employees very hard for a mediocre salary.

      2.0
      Jul 1, 2010

      bad employment experience

      Financial planner
      Recommend
      CEO approval
      Business Outlook

      Pros

      Benefits are still good, but have been declining. It's a better place to start your career right out of school as opposed to being mid career and moving there.

      Cons

      Most of the company has moved towards a call center type. Promotions seem to go to the person who has been around the longest, not the most qualified.

      2.0
      Jun 27, 2010

      Call Center Bliss

      Investment consultant
      Recommend
      CEO approval
      Business Outlook

      Pros

      Vanguard has great benefits especially when it comes to paid time off, which is absolutely necessary because otherwise you'd waste away in a sea of cubicles waiting for a beep in your ear so some client could gripe about something that's out of your control.

      Cons

      Unfortunately everyday is much like the one that preceded it. I feel like I'm living the movie "Office Space". See, I'm in a "sales" role, though I have no real incentive to close a client because my paycheck is the same regardless. Fortunately for me management also doesn't care if I close the client; they only care if a third party listening to the call thinks I covered everything on a checklist. The people who succeed sound like robots. So though my day and my calls aren't technically scripted, it definitely feels that way. Sadly, every upward progression through the company still leaves you tethered to a phone.

      Viewing 6166 - 6168 of 6,297 Reviews
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      ReviewsVanguard reviews

      Glassdoor has 6,987 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.