Skip to contentSkip to footer
      employer cover photo
      employer logo
      employer logo

      Vanguard

      Engaged Employer

      Vanguard reviews

      3.7

      69% would recommend to a friend

      (6,301 total reviews)

      Salim Ramji

      76% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      6K reviews
      5.0
      Aug 27, 2025

      Great chill place to work

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      great work-life balance, peers were really good at what they did

      Cons

      almost too slow pace for me

      3.0
      Aug 27, 2025

      Good for getting your foot in the door but unless you love taking calls back to back it gets old quick.

      Client service excellence center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      This position is 100% remote which is nice. Everyone is friendly. Good 401k match. Bonus is not unachievable once you learn how to put in exceptions for the million system issues you will have each day and how to rush clients off the phone.

      Cons

      Back to back calls. Lack of support from my manager but cannot speak all of them, I know there are some good ones out there but mine stayed in busy status all day everyday. Constantly changing stuff in the system midday without communicating it. They like to beta test updates on us all the time. They need to take you off the phone to learn new systems and procedures but they are too cheap. Half the time systems do not work like they are suppose to. They have Average handle time which does not make a lot of sense because you have to deal with a lot of older clients that do not know how to use a computer and it takes forever just to get them logged in.

      4.0
      Aug 25, 2025

      Great company

      Fund financial analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great teammates and career experience with opportunities to move up

      Cons

      The company failed to invest in technology and had out of date systems

      Viewing 274 - 276 of 6,301 Reviews
      Related searches: Vanguard jobs | Vanguard salaries | Vanguard benefits | Vanguard interviews | Vanguard conversations
      ReviewsVanguard reviews

      Glassdoor has 6,992 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.