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      Vanguard

      Engaged Employer

      Vanguard reviews

      3.7

      69% would recommend to a friend

      (6,301 total reviews)

      Salim Ramji

      76% approve of CEO

      66% positive business outlook

      Ratings by demographic groups

      Vanguard has an employee rating of 3.7 out of 5 stars, based on 6,301 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vanguard employee rating is in line with the average (within 1 standard deviation) for employers within the Financial Services industry (3.7 stars).

      Reviews by job title

      6K reviews
      3.0
      Aug 14, 2025

      Line Manager

      Manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great company; fun to work with your direct reports; Good Compensation.

      Cons

      They don't allow your to do your job: They focus on creating time wasting daily updates:

      2.0
      Aug 14, 2025

      Indentured Servitidue

      Client service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      A stable paycheck (that's extremely low)

      Cons

      -The vanguard customer experience is so terrible and YOU will be the ones taking the blame for that. -LOW PAY. Customer support is not a valuable skill and they force you into staying in this position for 1 year. -You are attaching yourself to a company who won't even increase your wage in line with inflation -Severe micromanagement. You are under scrunity for going a minute past break time and time between calls. Yet no one bats an eye if millions of dollars walk out the door

      2.0
      Aug 14, 2025

      It’s a job

      Client service excellence center representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      They paid for my licensing so it was a great place to start I guess and benefits start day one

      Cons

      Training is absolutely horrible and I do mean horrible The technology is outdated and horrible and it’s hard to do your job at times I only made 25 an hour and that was more than most of my colleagues I started with But low pay in my opinion

      Viewing 286 - 288 of 6,301 Reviews
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      ReviewsVanguard reviews

      Glassdoor has 6,992 Vanguard reviews submitted anonymously by Vanguard employees. Read employee reviews and ratings on Glassdoor to decide if Vanguard is right for you.