Varsity Tutors reviews

Working at Varsity Tutors was like being stuck in a never-ending episode of a bad reality show—except no one knows the rules, they change every week, and the people in charge have no idea what's going on. The CEO? A true visionary… if the vision is total disarray. It’s painfully clear that educational sales is not his area of expertise (or interest). Leadership keeps tossing out new "initiatives" like darts at a board—except the board is spinning, and no one tells you where it is. Communication? Nonexistent. One day you're told to do one thing, the next day it's completely different. And don’t bother asking for clarification—chances are leadership hasn’t figured it out either. Of course unless you consider hundreds of messages in Slack to be effective communication. Oh, and onboarding? If you've ever wanted to feel completely unprepared for a role, this is the place for you. A few slides, some vague videos, and a lot of “figure it out as you go” vibes. Super fun. Let’s not forget the company’s *true* mission: money. Forget students. Forget outcomes. It’s all about chasing that next dollar, no matter how disconnected it is from actually helping anyone. In short, if you like structure, support, or making a difference, RUN. This place is a circus, and not the fun kind. Bottom line: this company is an absolute mess. Do yourself a favor and look elsewhere.

Be prepared to be tied to the computer getting calls routed automatically every few minutes (usually going to voicemail). You’ll be required to give up 2 evenings, a weekend day, and never have 2 days off in a row. IF you want a chance to meet goals, which are insanely disproportionate to the amount of viable conversations, be prepared to work overtime during “peak” season (10 hour days) and take follow-up calls on your days off. Always “ask for the sale” even if it is tone deaf according to the context. Follow-up relentlessly until the lead gets angry. And even if it’s impossible to make goals because you’ve barely gotten any viable calls, it’s YOUR fault. The company can’t quite admit they have over hired and have poor lead quality due to misleading marketing. Then, if you get a return for a reason out of your control (ex. Tutor not showing up), YOU as the sales rep take the hit. If your conversation goes over 90 seconds with an unviable lead, your metrics take a hit. You have to read from a script, but then they micromanage you by recording and listening to your calls and nitpicking everything, even if no other variables would have led to a sale. Not worth the stress. They prey on hiring former educators for this role. Educators, you are far more valuable than this.