Is Vector Solutions a good company to work for?

Vector Solutions has an overall rating of 3.7 out of 5, based on over 316 reviews left anonymously by employees. This rating has decreased by 2% over the last 12 months. 66% of employees would recommend working at Vector Solutions to a friend and 71% have a positive outlook for the business. The best reviews about Vector Solutions have been left by employees working as Sales Development Representative , Sales and Sales Development Representative (SDR) .

Does Vector Solutions pay their employees well?

According to anonymously submitted Glassdoor reviews, Vector Solutions employees rate their compensation and benefits as 3.5 out of 5. Find out more about salaries and benefits at Vector Solutions. This rating has decreased by 5% over the last 12 months.

How satisfied are employees working at Vector Solutions?

66% of Vector Solutions employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Vector Solutions 3.9 out of 5 for work life balance, 3.8 for culture and values and 3.5 for career opportunities.

What are the top reviewed jobs at Vector Solutions?

Sales Development Representative (SDR) (23) , Sales (11) , Sales Development Representative (10) , Marketing (9) , Account Manager (7) , Account Executive (6) , Customer Success Manager (5) , Finance (5) , Implementation Manager (5) , Manager (5) , Client Success Manager (4) , Customer Support (4) , Director (4) , Software Engineer (4) , Director of Sales (3)

What are the pros of working at Vector Solutions according to real employee reviews?

"People I work with are great." ((in 27 reviews)); "Great benefits" ((in 18 reviews)); "Unlimited PTO and they send you a gift box with hot chocolate or a key chain every year to thank you for your service." ((in 12 reviews)); "A good work life balance" ((in 10 reviews)); "Environment is great on my team and HR structure is great" ((in 10 reviews))

What are the cons of working at Vector Solutions according to real employee reviews?

"Low salary and commission compared to relative fields" ((in 6 reviews)); "Direct Manager was more interested in personal success than in doing what was right and supporting employees" ((in 6 reviews)); "Could have better training structure for internal employees" ((in 5 reviews)); "CEO mean and divisive" ((in 5 reviews)); "No bonus, out" ((in 4 reviews))

What are employees saying about Vector Solutions layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Vector Solutions layoffs and their outlook for job security at Vector Solutions in 2026.

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Vector Solutions

Vector Solutions reviews

3.7

66% would recommend to a friend

(289 total reviews)

Jonathan Cherins

73% approve of CEO

71% positive business outlook

Ratings by category

3.9

Work/Life balance

3.8

Culture & values

3.8

Diversity & inclusion

3.5

Senior management

3.5

Compensation and benefits

3.5

Career opportunities

Vector Solutions has an employee rating of 3.7 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vector Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

289 reviews

2.0

Jan 12, 2024

Unqualified senior management leading to burnout and talent drain

Technical owner

Recommend

CEO approval

Business Outlook

Pros

Decent healthcare options, that's it

Cons

When I started working here in 2021 it was a great experience. Definitely plenty of challenges but there was support in meeting those challenges. Then as senior management started to get in the way most of the talented people left. The company claims to have a flexible (unlimited) PTO policy but it is so poorly managed that you can never really take a day off and when you do attempt to take time off you are shamed into cancelling your vacation to meet goals set by dishonest sales reps. HR has a lot of really positive webinars and activities but when the rubber meets the road they don't back it up and allow senior management to shred people up with abusive and hostile language and behavior.

Vector Solutions Response

Thanks for your review. It is disconcerting to read that you observed abusive and hostile language in the workplace. Vector Solutions does not tolerate that kind of behavior. Please use the Report It details on the intranet to report this incident confidentially.

1.0

Jan 19, 2022

Run don’t walk

Sales

Recommend

CEO approval

Business Outlook

Pros

Their content is superior to their competitors

Cons

Their software is horrible. They hire management that don’t know what they’re doing. They have created an LMS that doesn’t work. If they were to concentrate on content and stop trying to be a software company then they will do awesome. There are so many issues that being a sales rep or an account manager or a CSM is extremely stressful. You can’t keep your clients happy when everything keeps going wrong.

Vector Solutions Response

Thank you for taking the time to leave your feedback. We carefully consider all reviews to see where we can improve and continue to make Vector Solutions a great place to work. Vector continues to make significant investments across our technology and product teams, and we will continue to bring in top leaders and fresh talent in order to provide world-class products and service to our customers and communities. Additionally, every effort is made to offer ongoing training and development for our Sales team members and managers to ensure everyone has the tools they need to succeed

1.0

Jun 13, 2018

Smoke and Mirrors

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

- Many Pros if you used to work at Syniverse. - Great potential for a SaaS business serving everyday heroes like Safety Professionals, Fire / EMS, educators, etc. Public Sector and Education Business Units seem to have good, ethical leaders on a path to help those businesses realize their potential. - They almost never terminate anyone, no matter what. - Culture committees, endless free snacks, freestyle coke machine, etc.

Cons

- Double edge sword for a SaaS business is you can make pretty good returns with a high degree of dysfunction, but that takes a toll on employees every day. Dysfunction is addressed with endless platitudes from leaders such as, "assume best intent," which should be the company tag line. Much easier than actually improving. - Private Equity backed and in it to flip it as other reviews have stated. The focus is growth through acquisitions and integrating them as fast as possible, so nothing is done with excellence and organic growth is nowhere near what it could be. - Commercial Business Unit Leadership: Don't really have words, never seen anything like it. Zero substance. Proceed with extreme caution. - Desperate for acquisitions to make up for customers walking out the door on a regular basis. - Actual leadership and work is left to a handful of dedicated employees who prop up the whole house of cards and have to help with integrating acquisitions in addition to their day jobs.

Vector Solutions Response

Thank you. We value your feedback and review it closely to see how it can help us improve our policies and procedures. Regarding your query, we openly embrace an M&A growth strategy combined with a team dedicated to improving content and services. As with any growing company, especially in the tech industry, there are growing pains and adjustment. Management consistently works to address feedback and to improve work flow for everyone. We are also working to implement a 360-degree review processes for leadership to evaluate them along with all team members equally. As an evolving organization, we are assessing staff and procedures on a regular basis to make adjustment where needed and to be sure we are delivering the same quality to our team internally as we are to our clients, who we celebrate with an almost 90% retention rate.

Viewing 13 - 15 of 289 Reviews

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