Vector Solutions reviews

3.7

66% would recommend to a friend

(289 total reviews)
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Jonathan Cherins

73% approve of CEO

71% positive business outlook

Vector Solutions has an employee rating of 3.7 out of 5 stars, based on 289 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Vector Solutions employee rating is in line with the average (within 1 standard deviation) for employers within the Information Technology industry (3.9 stars).

Reviews by job title

289 reviews
2.0
Aug 9, 2022

Great mission, Worst CEO!

Recommend
CEO approval
Business Outlook

Pros

The mission and who this company serves is one of the best and the only reason I hung on as long as I did. I appreciate the values created and the fact they were not created in a bubble. Of course they were created before the egotistical c-suite dictators were brought into the company since early 2022. They are killing the values of the company!

Cons

CEO, Jonathan Cherins, is NOT a leader! A leader listens to other leaders. A leader does not stand on the white pillar and bark at those below. A leader does not change policies to make it easier to bring in his own clan to rule the show. He is far up in his elite status in life that he would not know how to be authentic in relating to any of his front-line employees. He is building an empire of rich white straight men who simply cater to his wishes - that is dangerous! If the leaders under him aren't praising him, they are simply scared of him! He will micro-manage you to death and his minions do the same. Best thing to happen to Vector would be a full C-suite sweep!

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Vector Solutions Response
3y
Thank you for your review; at Vector, we welcome all constructive feedback. We are proud of our mission and our values. Those values are owned and lived by all Vector team members, no matter their title. Our company was recently restructured for better scale and efficiency, and we acknowledge that change, especially at an organizational level, is never easy and often involves difficult decisions by the Executive Team. The positive effects of change are also often not immediate, but there are always good things happening at Vector. · Since our new CEO was hired, he and the Executive Team have acknowledged that the Diversity, Equity, Inclusion, and Belonging efforts at Vector need to improve, especially at the leadership level. · To that end, we have expanded our DEI&B initiatives and are hiring a VP/SVP, Diversity, Equity, and Inclusion to hold ourselves accountable for inclusion in our daily work. · New Employee Resource Groups now also help foster an inclusive and diverse workplace. · We’ve made changes to ensure working at Vector provides more flexibility and work-life balance, including updated Return to Work and Parental Leave policies. · A recently increased merit pool now recognizes and rewards more team members who go “above and beyond” at Vector. Thank you for your time spent at Vector and your conviction in our mission and values. We will continue to strive for excellence in all aspects of our business.
2.0
Nov 1, 2021

It’s a job.. nothing more

Recommend
CEO approval
Business Outlook

Pros

Unlimited PTO if your manager approves

Cons

Benefits cost to employees are very high (~$400/mo for single insured) Org is top heavy with ineffective leadership. Problems brought to management will be met with answers like “ you’re right, but I’m not “sticking my neck out”” to address with senior leadership. Management’s response to rampant lack of accountability for follow up with clients is micromanagement that hinders effectiveness, and yields no greater result since employees lie to management so they can continue coasting through their day to day. Products are becoming dated because dev teams are nonexistent due to poor work environment. Unrealistic promises to employees with regard to advancement opportunities. Marketing is severely understaffed during a critical rebranding period, resulting in <60% attainment of new business goals . Company would rather invest in acquisitions at the behest of PE ownership than spend money developing employees to ensure continued growth of legacy business. Multiple botched acquisitions due to poor investigation of financials in companies they’ve acquired.

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Vector Solutions Response
4y
Thank you for taking the time to leave your feedback. We carefully consider all reviews to see where we can improve and continue to make Vector Solutions a great place to work. Vector has experienced tremendous growth both organically and through acquisitions over the last several years, and along with this growth comes change as we continue to put into place an organizational structure that best meets the needs of our customers and our teammates. As you know, there have been significant investments recently made across our technology and product teams, and we will continue to bring in top leaders and fresh talent in order to provide world-class products and service to our customers and communities. With the partnership of our private equity firms, we now have more support and backing for our team members, customers, and products than ever before.
2.0
Feb 18, 2021

Could be worse, Could be a Lot Better

Recommend
CEO approval
Business Outlook

Pros

- Lot of friendly, hard working people - HR is very responsive - They mean well - Flexible COVID response in terms of physical work

Cons

- Ambitious goals are often set, without any additional resources to meet them. - Upper Management is highly disconnected and demanding without feeling involved, like a parent upset at their children's grades but doesn't help with homework or go to teacher conferences. - Lots of disorganization. This company expands by acquisition, yet is terrible at integrating new teams. You'd think they'd know what to do after nearly a dozen of these. - If you're not sales you're not important. And if you are sales, the pressure is on. - The company understandably took measures to limit costs during the uncertainty of the pandemic, including freezing wage increases. Despite "smashing our sales goals" as management put it, wage increase were not reinstated in 2020 but instead they sent a couple gift baskets, and acquired another company in September. Doesn't send the best message.

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Vector Solutions Response
5y
Thank you for taking the time to leave your feedback. We carefully consider all reviews to see where we can improve and continue to make Vector Solutions a great place to work. We are glad to hear that our remote working environment has provided flexibility for you during this uncertain time, and that our amazing team members have made a positive impact in your career here at Vector. Vector has experienced tremendous growth in recent years, and continues to take steps to see where we can simplify, streamline, and improve our operations as evidenced in our annual “Big Rocks.” Each acquisition brings about unique opportunities, and as there is no one-size-fits-all formula, we strive to focus our processes to be as efficient as possible. While Vector did take some steps to protect our team members’ job operations, we are confident that those actions allowed the company to remain stable and successful throughout the year while also setting us up for a strong start to 2021. The Executive Leadership Team addressed these decisions continuously and with transparency throughout 2020, so we encourage you to watch prior All Hands Meetings to review discussion. We are very optimistic that the precautions we took will allow us to move forward with planned merit increases and career opportunities this year.
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Glassdoor has 316 Vector Solutions reviews submitted anonymously by Vector Solutions employees. Read employee reviews and ratings on Glassdoor to decide if Vector Solutions is right for you.