3.0
Nov 21, 2017
Corporate meddling is hurting the business
Current employee, more than 10 years
Saint Paul, MN
Recommend
CEO approval
Business Outlook
Pros
Highly techincal, focused group in St. Paul are a joy to work with. The technology is exciting. The pace of work is great.
Cons
Corporate is trying to consolidate as many functions as possible to the detriment to the business as well as customer satisfaction. Sales, Service and Customer Fulfillment, and Human Resources have all been taken away from the business units and pulled into pooled resources. It has resulted in poorly trained Sales and Service people who do not know enough about St. Paul's product to adequately do the job. The customers are becoming increasingly frustrated with this setup.