Vera Bradley reviews

2.9

25% would recommend to a friend

(839 total reviews)

Ian Bickley

28% approve of CEO

19% positive business outlook

Vera Bradley has an employee rating of 2.9 out of 5 stars, based on 839 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Vera Bradley employee rating is in line with the average (within 1 standard deviation) for employers within the Retail & Wholesale industry (3.5 stars).

Reviews by job title

839 reviews
1.0
Nov 5, 2016

General Manager

Recommend
CEO approval
Business Outlook

Pros

Great customer base, easy to sell. well known brand in the US. Great customer service

Cons

slightly over price, not all patterns are flattering. lots of pressure to sell 4 units per customer.

2.0
Nov 12, 2015
Recommend
CEO approval
Business Outlook

Pros

Good pay. Usually pretty understanding and will work with college students' schedules. Got some free Vera Bradley products. Pretty good discount (50% at signature/full-line stores, 25% at outlets/factory stores). Free lunch every now and then (usually just pizza).

Cons

A lot of cut hours, even on full time employees, because the company is not making enough money. Overall, very poor, unorganized management. A lot of miscommunication or no communication at all. Favoritism. There are people working there that have really bad attitudes and a crazy amount of tardies/absences, but management likes them, so all is well. Always changing things but with no real direction or good results. Unforgiving attendance policy; can't be even a single minute late. Stock room often an unsafe work zone because of the boxes that piled up. I once had a 25 pound box actually fall on my neck/shoulder and then a mallet fell two inches away from my head. No real break room. Often sat on boxes by the lockers for breaks and lunches. After working for more than a year, didn't get much of a pay raise. Worked there for almost two years and only got that one raise (and it wasn't just me, it was everyone on the team). Stopped giving free Vera Bradley products and providing food/drinks at store meetings, because the company couldn't afford it. No time-and-half or any sort of holiday pay. Got rewarded with Vera Bucks, which was like Monopoly money that you could use only at your own store. Vera Bucks usually came very late. Company is manufacturing products that are much lower quality, that look and feel like knockoffs, but marketing them as "factory exclusive."

1.0
Oct 14, 2015

Poor Communication

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great pay. Good Benefits. Nice facility.

Cons

I can't agree more with the negative reviews below. Management does lead by fear and it very much is a "sorority house" - snobby attitude. New upper management was hired in which seems promising. I'm disappointed to see the company let good talent go instead of dealing with the real issues at hand. It's a very stressful environment and their company "values" don't match reality. Everything changes from one day to the next. No consistency. If you thrive in a office like that then go for it. If you don't run - run fast. Some people have been here for years but if corporate wants to see a positive change - then those people negatively impacting the company just need to be let go.

Viewing 25 - 27 of 839 Reviews

Glassdoor has 866 Vera Bradley reviews submitted anonymously by Vera Bradley employees. Read employee reviews and ratings on Glassdoor to decide if Vera Bradley is right for you.