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Verbal Beginnings

Engaged Employer

Verbal Beginnings reviews

3.2

57% would recommend to a friend

(191 total reviews)
avatar

Diana Wolf

54% approve of CEO

53% positive business outlook

Ratings by category

3.7

Diversity & inclusion

3.5

Career opportunities

3.3

Culture & values

3.3

Compensation and benefits

3.2

Work/Life balance

3.1

Senior management

Verbal Beginnings has an employee rating of 3.2 out of 5 stars, based on 191 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Verbal Beginnings employee rating is in line with the average (within 1 standard deviation) for employers within the Healthcare industry (3.4 stars).

Ratings by demographic groups

Reviews by job title

191 reviews
2.0
Aug 26, 2019

Poor treatment of employees, good place to gain experience

Clinical supervisor
Recommend
CEO approval
Business Outlook

Pros

The center provides an intensive, fast-paced, educational place for future BCBAs to learn.

Cons

The company pushes hard to recruit and gain new clients without taking care of their own. On the surface, they have somewhat competitive rates for RBTs, but their center BCBAs get paid way less than the field and tend to work over 40 hours a week. They push billable hours down your throat and have only recently added performance based pay raises. Clinicians get in trouble for not meeting billable requirements, even during times where teams are understaffed (which is often), and have little time to train staff, maintain billables, and treatment plan appropriately. There is immense pressure to get everything done with little support from above. It is clear that their priority is making money and growing rather than fostering a supportive environment. There is also an environment of gossip and cattiness that had recently emerged, which is likely due to employees being overworked and under appreciated with little time for team meetings and team building time. People feel pressured to not take time off, especially without sick pay.

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Verbal Beginnings Response
6y
Thank you for expressing your concern. The culture at Verbal Beginnings is built to help our clients make progress towards their individualized goals, and also to highlight the strengths of our amazing clinical staff and show appreciation to them. We’re sorry that did not come across in your experience! Some of the ways we do this include the performance-based bonus program that recognizes above-and-beyond work, promotion from within to build on the professional development of our staff, additional PTO for supervisory roles, and PTO plans that increase as you grow with the company. We also strive with all our power to offer a supportive environment including mentorship from Senior BCBAs, BCBA-Ds, and a 11-person administrative team to assist with operations. Pay rates are competitive within the market, and equitable between Field and Center staff. Based on feedback like this from our staff in weekly meetings, we have moved to a block-schedule that allow teams to have uninterrupted blocks of time together, to be used for meetings and work requiring total concentration. We hope that will help ease the burden of shuffling schedules for meetings, and give all of the teams more room to cohesively collaborate. Verbal Beginnings is a growing company, and we solicit feedback from our staff in regular check-ins to grow better and stronger, and minimize the “growing pains” that can sometimes come about. Clinical integrity and unmatched clinical programming is our top priority to ensure each child is carefully and individually cared for. This priority includes top training for our staff. Each child has a 1:1 Registered Behavior Technician who receives close mentorship and regular in-session supervision from the supervising BCBA. In addition to their Masters’ education and years of experience in the field, our BCBAs receive extensive on-going training and mentorship from Senior BCBA clinicians. To ensure the highest quality of care, we provide staff and families a top-tier support system, capped by 2 PhD BCBA-D/BCBA’s and co-CEOs who all maintain their credentials.
1.0
May 9, 2018

Obsessed with $$$, low quality clinical services

Bcba
Recommend
CEO approval
Business Outlook

Pros

I cannot think of any. Literally none.

Cons

-BCBAs are poorly trained. -RBTs are poorly trained. -Programs only need to be updated once every 6 months, which is utterly pathetic. -BCBAs are hardly supervised. -Scheduling is an unprofessional disaster, as others have mentioned. -VB has a very laissez faire, unsystematic approach to programming, which is simply not how ABA works.

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Verbal Beginnings Response
7y
We take these thoughts very seriously, so thank you for sharing them. While formal programming reports to insurance are required on a 6-month basis, rest assured that BCBAs at Verbal Beginnings are continuously monitoring and updating programming as needed for clients. Thanks to feedback like yours regarding training for staff, we created a Clinical Coordinator role to provide BCBA oversight. We strive to provide a supportive, positive environment for staff so that they can focus on clients first and foremost, and through employee feedback are best able to see areas for continued improvement. Regards, Nick Chappell, co-CEO
1.0
Nov 25, 2019

Worst place to work

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The kids and watching their progress

Cons

Revokes promises without warning, extremely underpaid, no communication between upper management and employees, overworked

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Verbal Beginnings Response
6y
Thank you for bringing your concerns to our attention. With the open door policy that we have, we are disappointed to see your concerns on a Glassdoor review rather than in a direct conversation while we try so hard to engage our employees. Pay is never threatened, and we would love a chance to better understand why you feel the way you do. We know the industry has a difficult time finding great RBTs, and that is why we pay for education for employees to become certified. We would encourage you to go to HR to discuss your concerns. They can always help you find a supervisor within minutes, as well.
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ReviewsVerbal Beginnings reviews

Glassdoor has 198 Verbal Beginnings reviews submitted anonymously by Verbal Beginnings employees. Read employee reviews and ratings on Glassdoor to decide if Verbal Beginnings is right for you.