Vericast reviews

There is really no Pros if you do not belong to the inner circle. For the last 6 quarters there has been layoff and the reason The company gives is decreased revenue. The company will not try new ideas to increase revenue and will not lay off employees who have 0 productive because they are from inner circle. I feel sad when there is layoff of hard working employees over the non Productive one who are in the company for 10 plus years and just cause issues and does not allow others to do their job. Make this company your last resort to take employment.

They claim to possess integrity and are family oriented but they are anything but! They will give you false hopes and promises and say anything to get you through the door. I was told that I would be paid $12.50/hr, and that training would be for 6 weeks. When I went for orientation (which was for a day and a half), I was told that I would only be paid $12/hr, and that training for the class that I was in (Welcome call for BAC) would only be for four weeks-- two weeks in the classroom, and two weeks of on the job training. The welcome call department consists of cold calling consumers about the benefits of their credit cards (that they more than likely know about). They also backtracked on the gym membership that they promised to pay for. They ended my contract six days after I submitted the paperwork to them, and I was slammed with fees from Gold's Gym. They refused to fix it. In addition, they are very strict and restricting. Except for the MINQ department, you cannot read books. Also, you can’t have paper, pencils or pens while you're on the premises. Your belongings such as your backpack or purse cannot remain with you on the floor, they must remain in a locker. All the departments, except welcome call, have holidays off automatically (President’s day, MLK, and other federal holidays). They don't care about your well-being. Had extreme weather condition one day, and they refused to close (other business in the area closed down for the day), only later in the afternoon did they decide to close-- but they only paid one hour for the people who didn't show up due to the conditions. No chance for growth or advancement, opportunities are only given to people who are favorites, not based on the expertise of the individual. Managers and trainers micromanage people who aren't their favorites or people who don't suck up to them. High turnover rate Micromanagement Favoritism Low wages in comparison to other call centers in the area ($13-16/hr)