Veritiv reviews

3.5

68% would recommend to a friend

(943 total reviews)
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Salvatore A. Abbate

88% approve of CEO

60% positive business outlook

Veritiv has an employee rating of 3.5 out of 5 stars, based on 943 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Veritiv employee rating is in line with the average (within 1 standard deviation) for employers within the Transportation & Logistics industry (3.5 stars).

Reviews by job title

943 reviews
4.0
Jul 18, 2018

Commission salary+

Recommend
CEO approval
Business Outlook

Pros

Great Sales Teams to work with.

Cons

Not so customer focused as in the past.

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Veritiv Response
7y
Thanks for your review and your more than 10 years of service to Veritiv. We are glad that you worked with such great sales teams but are disappointed that you feel the company is not as focused on customers. "Customer Focus" is one of our six Veritiv Values, and we need everyone to be committed to understanding our customers' needs and providing solutions that add value. In fact, as part of our integration, the entire implementation of our new VOS system is designed to improve the customer experience with Veritiv. As we complete our integration, we believe there are great opportunities for anyone wanting to be a part of this journey.
1.0
Jun 25, 2018
Recommend
CEO approval
Business Outlook

Pros

Good co-workers - hardworking people

Cons

Upper management has lost all control on internal situations from all departments. They do not know how to lead or manage the current headquarter location nor the satellite locations. The IT/computer equipment and computer software are considered dinosaurs. Logistic company at its finest. No sizable sales growth since the merger. Human Resources are in disarray and no organization for employee management or help. The merger happened years ago and no other company still uses merger excuses almost 4 (?) years later. The handbook is not enforced by management, there is no uniformity throughout the departments, and management does not care. No training, high turnovers, and a lot of blame.

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Veritiv Response
8y
We appreciate your review and your service with Veritiv over the past year. Our CEO and senior leadership understand the fatigue around the merger, but the five-year strategy to integrate and optimize the business is typical among mergers of this size. There's a lot of work to integrate and improve systems - including IT - and the integration phase is due to be complete by the end of year - right on schedule. We encourage you to hang in there. The past two quarters have shown growth, and as Veritiv enters the optimization phase of the strategy, we hope that will continue. We are concerned about managers not following protocol or the Veritiv Values. If you feel this needs further attention, we would appreciate you contacting our Human Resources department or filing a report with the Helpline (1-888-312-2693 or http://veritivhelpline.com) to provide us with additional information.
1.0
Jun 25, 2018

Since it has went to veritiv is all downhill

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Mmmm can’t find any besides my check clears. That might not be for much longer

Cons

Upper management doesn’t not listen AT ALL XPEDEX runs the show. I’ve never seen such a mid Management of the routing and there drivers. It’s set in stone how thing are routed. Why have 3 trucks in one area when you only need 1. Passing stops 2 and 3 times Back and forth before you go there. I would never as a driver tell anybody to come drive for this company. Totally inefficient. Don’t understand there thinking.

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Veritiv Response
8y
We are disappointed when an employee feels that the only value of working at Veritiv is a check. With the challenges of a merger - especially with two legacy companies of different cultures and systems - it has, indeed, been uncomfortable and hard. Our senior leadership understands the value of employee input - just look at the Continuous Improvement Program or CIP, which has implemented about 800 ideas that originated from employees like you. Please submit your idea about routing to the program, and it will be thoroughly reviewed! We appreciate your more than 10 years of service. Hang in there. The integration stage ends this year, and optimization of the company is already on its way.
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Glassdoor has 1,022 Veritiv reviews submitted anonymously by Veritiv employees. Read employee reviews and ratings on Glassdoor to decide if Veritiv is right for you.