Verizon reviews

No upward mobility. As Verizon takes further control they continue replacing smart VZW folks with overpaid Verizon people (who have no idea what they're doing). There is no room for growth. There is a hiring and salary freeze unless you are a relative of one of the Indian employees (like another reviewer said), or you fit some 'diversity' criteria. I am training folks two pay grades above me, but am not compensated in any way for it. I am instead told it isn't the right time for a raise or title change (same excuse I've heard for a couple years now). But the people getting promoted during a freeze have to ask me to teach them their job?! If I refuse, I am threatened that this is 'other duties as deemed necessary' and that insubordination is grounds for termination. Talk about a kick in the balls...

There is little to no positive coaching and way too much micromanaging. If you ever so much as look like you did something less than perfect, you get written up. Every rep, no matter how perfect will be ridiculed and put down by management. No matter what you accomplish it will never be good enough. If you're over 150% on 5 out of 6 areas you will have to explain why you're a failure to the higher ups and put on watch. Even if you manage to please the bosses, the customers will still hate you because you work for a large cell phone provider.