Verizon reviews

The company is moving in a direction that is forcing their employees to quit. They had a great commission structure that drove employees to sell and make extra money on their paycheck. Unfortunately Verizon has figured out this, and have made a new commission structure that makes it impossible to make a good paycheck, or a paycheck at all... At Verizon you have to deal with troubleshooting almost 65% of the time which doesn't pay you. Verizon expects you to force tablets to every customer which doesn't work for them. At my store you now have to sell 160 phones before you can make a paycheck like I was when I sold 95. It's unrealistic to hit these goals without treating customer terribly and forcing them out the door. Management is terrible and tries to force you to make outbound calls to customers and to lie to customers To close a sale. I've been told numerous times, that you need to be more SHADY with your transactions. This company has turned to garbage, and customers are realizing it. Last year we had 2x as much business as this year and they expect you to sell 2x the product as the year prior. TERRIBLE company to work for, I don't recommend it at all.

Continuous policy changes for customers and employees. Employees change supervisors every 6 months. I tried to promote to management and was turned down because "no one knows you" is what I was told.