Question 1

Is Verizon a good company to work for as a Customer Service Representative, Call Center?

Accepted Answer

Customer Service Representative, Call Center professionals working at Verizon have rated their employer with 4.1 out of 5 stars in 17 Glassdoor reviews. This is a higher than average score with the overall rating of Verizon employees being 3.6 out of 5 stars. Search open Customer Service Representative, Call Center Jobs at Verizon now and start preparing for your job interview by browsing frequently asked Customer Service Representative, Call Center interview questions at Verizon.

Question 2

Does Verizon pay Customer Service Representative, Call Center employees well?

Accepted Answer

Customer Service Representative, Call Center professionals rate their compensation and benefits at Verizon with 4.9 out of 5 stars based on 17 anonymously submitted employee reviews. This is 17.8% better than the company average rating for salary and benefits. Find out more about Customer Service Representative, Call Center salaries at Verizon.

Question 3

What are the top reviewed jobs at Verizon?

Accepted Answer

Solutions Specialist (1708), Customer Service Representative (1363), Sales Representative (908), Retail Sales Representative (875), Sales Associate (692), Software Engineer (545), Manager (533), Project Manager (403), Solutions Manager (389), Sales (339), Analyst (323), Consultant (321), Solution Specialist (307), Network Engineer (260), Specialist (249)

Question 4

What are the pros of working at Verizon according to real employee reviews?

Accepted Answer

"great benefits to work here which allow for medical dental and vision at a reasonable cost" ((in 7266 reviews)); "Company proposes good pay while joining and yearly hike percentage also good based on the peer and manager discussion" ((in 3864 reviews)); "I have been able to promote several times and have met some really great people." ((in 1170 reviews)); "The salary was good and increased each year based off of the company's & individual performance." ((in 940 reviews)); "The overall culture of the company is great and they strive and focus on employee satisfaction." ((in 770 reviews))

Question 5

What are the cons of working at Verizon according to real employee reviews?

Accepted Answer

"No work life balance due to it being retail and it also having aggressive sales target." ((in 1716 reviews)); "Some management can be poor and it's hard to get concerns addressed to higher ups on management." ((in 1595 reviews)); "Frequent layoffs and store closing make you wonder if you will have a job next week." ((in 759 reviews)); "Managers do not really do anything except tell you to sell more and more each day." ((in 674 reviews)); "Long hours work most weekends and HR is very involved over very little things you can get fired for hurting someone’s feelings" ((in 613 reviews))

Verizon

Verizon Customer Service Representative, Call Center reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

verizons ok

Job is very repetitive & can become stressful

Great part-time job

Top companies for "Compensation and Benefits" near you

Jobs at Verizon

Verizon reviews FAQs

Want the inside scoop on your own company?

Bowls

Followed companies

Job searches

Top companies for "Compensation and Benefits" near you

Verizon reviews FAQs

Jobs at Verizon